7th Edition

Listening Attitudes, Principles, and Skills

By Judi Brownell Copyright 2024
512 Pages 50 B/W Illustrations
by Routledge

512 Pages 50 B/W Illustrations
by Routledge

512 Pages 50 B/W Illustrations
by Routledge

This fully updated seventh edition takes an experiential approach to listening instruction, providing extensive applied examples and cases within the context of the HURIER listening model. This textbook encourages students to view listening as a process involving six interrelated components which are developed along the parallel dimensions of theory and skill building. This new edition includes... Read more

Part I: An Introduction to Listening                  

1. Improving Listening Effectiveness

2. Listening Theory and Research                          

Part II: Listening Principles and Applications

3. The Process of Hearing                                      

4. The Process of Understanding                            

5. The Process of Remembering                             

6. The Process of Interpreting                                

7. The Process of Evaluating                                  

8. The Process of Responding                                

Part III: Listening: Relationships and Challenges                                                             

9. Listening Relationships                                      

10. Listening Challenges                                        

Biography

Judi Brownell is Professor Emeritus at the Nolan School of Hotel Administration in the SC Johnson College of Business at Cornell University, USA.