3rd Edition
Listening Processes, Functions, and Competency
This fully revised third edition explores the essential role of listening to human communication across contexts and cultures.
Based on the premise that listening is a goal-directed activity, this book blends theory with practical application and builds knowledge, insight, and skills to help the reader become a more effective listener. In this new edition, theory and research has been updated with an emphasis on how the growing reliance on mediated communication affects how individuals communicate in their personal, professional, and educational lives. It introduces students to emerging concepts and methods such as neurodiversity and fMRI as well as evolving professional and educational contexts including aural architecture and "the musical brain".
Addressing listening as a cognitive process, social function, and critical professional competency, this is an essential textbook for undergraduate courses in listening and communication studies.
In addition to a fully updated instructor’s manual containing discussion questions, activities and assignments, and exam questions, this new edition includes PowerPoint slides and videos. They are available at http://www.routledge.com/9781032491257.
Part I: Listening as a Cognitive Process
1. Introduction and Overview
2. Listening: Purposes & Competencies
3. Listening & Information Processing
4. Individual Differences in Listening Processes
5. Listening in a Mediated World
Part II: Listening as a Social Function
6. Listening in the Conversational Context
7. Listening & Relationship Building: The Family Context
8. Listening & Relationship Building: Friends & Romance
Part III: Listening as a Critical Professional Competency
9. Listening in Context: Education
10. Listening in Context: Organizations
11. Listening in Context: Health Settings
12. Listening in Context: Legal Settings
Part IV: Listening: New Frontiers
13. Transforming Listening: Future Directions
Biography
Debra L. Worthington is Professor of Communication and the Director of the School of Communication and Journalism at Auburn University, USA, and a past president of the International Listening Association.
Graham D. Bodie is Professor and Interim Chair of the Department of Media and Communication in the School of Journalism and New Media at the University of Mississippi, USA.
Margaret E. Fitch-Hauser is Associate Professor Emeritus of Public Relations at Auburn University, USA, and is a past editor of the International Journal of Listening.
