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Listening: Processes, Functions, and Competency book cover

3rd Edition

Listening Processes, Functions, and Competency

By Debra L. Worthington, Graham D. Bodie, Margaret E. Fitch-Hauser Copyright 2024
364 Pages 10 B/W Illustrations
by Routledge

364 Pages 10 B/W Illustrations
by Routledge

360 Pages 10 B/W Illustrations
by Routledge
Also available as eBook on:

This fully revised third edition explores the essential role of listening to human communication across contexts and cultures. Based on the premise that listening is a goal-directed activity, this book blends theory with practical application and builds knowledge, insight, and skills to help the reader become a more effective listener. In this new edition, theory and research has been updated... Read more

Part I: Listening as a Cognitive Process

1. Introduction and Overview

2. Listening: Purposes & Competencies

3. Listening & Information Processing

4. Individual Differences in Listening Processes

5. Listening in a Mediated World 

Part II: Listening as a Social Function

6. Listening in the Conversational Context 

7. Listening & Relationship Building: The Family Context 

8. Listening & Relationship Building: Friends & Romance  

Part III: Listening as a Critical Professional Competency

9. Listening in Context: Education 

10. Listening in Context: Organizations 

11. Listening in Context: Health Settings 

12. Listening in Context: Legal Settings

Part IV: Listening: New Frontiers

13. Transforming Listening: Future Directions

Biography

Debra L. Worthington is Professor of Communication and the Director of the School of Communication and Journalism at Auburn University, USA, and a past president of the International Listening Association.

Graham D. Bodie is Professor and Interim Chair of the Department of Media and Communication in the School of Journalism and New Media at the University of Mississippi, USA.

Margaret E. Fitch-Hauser is Associate Professor Emeritus of Public Relations at Auburn University, USA, and is a past editor of the International Journal of Listening.

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