1st Edition

Make No Mistake! An Outcome-Based Approach to Mistake-Proofing

By C. Martin Hinckley Copyright 2001
416 Pages
by Productivity Press

With C. Martin Hinckley's new book Make No Mistake! An Outcome Based Approach to Mistake-Proofing , that vision can become a reality. If you work for a company that emphasizes traditional quality control methods, it's unlikely that you've seen defects eliminated despite your substantial efforts. Make No Mistake! clarifies the reasons why such traditional methods fail and shows how world-class... Read more

The Role of Mistakes in Product Quality
Mistake-Proofing Support Toolbox
Controlling Complexity
Mistake-Proofing
Controlling Variation with Settings
The Cultural Elements of World-Class Quality
Appendix A: Mistake-Proofing Principles and Examples
Appendix B: Worksheets
Appendix C: Mistake-Proofing Devices, Sensors, and Suppliers

Biography

The President of Assured Quality, C. Martin Hinckley, has abroad background of design experience centering around projects requiring the highest levels of quality and reliability. The lead mechanical engineer on major projects at Sandia National Laboratories, Hinckley has also written widely in his field. His writings have appeared in Mechanical Engineering, R&D Magazine, Appliance Manufacturer, and the Stanford University Campus Report. Technical papers on his research have also been published in Manufacturing and Review, the Journal of Quality Technology, and Quality and Reliability Engineering. His research results on the link between design concept and product quality stem from his work with Hitachi, Motorola, and G. E. Aircraft Engines.