2nd Edition

Making Risk Management Work Engaging People to Identify, Own and Manage Risk

By Ruth Murray-Webster, Penny Pullan Copyright 2023
    168 Pages 51 B/W Illustrations
    by Routledge

    168 Pages 51 B/W Illustrations
    by Routledge

    Making risk management work means engaging people to identify, own and manage risk. Many organisations have spent considerable time and money setting up risk frameworks, processes, and supporting tools, but these have failed to deliver value. Instead, they should focus on the people.

    Bringing together the expertise of Ruth Murray-Webster in the human aspects of risk management and Penny Pullan’s deep expertise in facilitation, creative collaboration, and virtual leadership, this book provides tried and tested approaches to make each process step work well within the context of your own organisation and serves as a guide as to how to work effectively with groups. By translating a highly technical and complex subject into an easy-to-follow guide, this book goes beyond ‘tick-box’ approaches and provides top tips on how to engage others in developing risk management solutions and how to avoid many of the common pitfalls. This new edition includes two brand new chapters, one taking a deeper dive into the common decision-biases among groups in organisations, and one looking at remote and hybrid ways of communication and facilitation.

    If you are involved in trying to make risk management work, whatever the context, this book will provide you with support and practical advice, in an approachable way, supported by real-life examples and memorable illustrations.

    1. Introduction  2. What is Risk Management?  3. Why People and Their Perceptions Matter  4. Why Risk Facilitation Matters  5. Facilitating the Risk Management Process  6. Risk Workshops  7. Making Virtual Risk Management Work, Whether Fully Remote or Hybrid  8. Potential Pitfalls and How to Overcome Them  9. Ten Golden Guidelines for the Risk Facilitator


    Ruth Murray-Webster is a recognised leader of project-based organisational change and risk management, performing roles as a practitioner, advisor, facilitator, researcher, and author. She is passionate about helping people overcome the many pitfalls involved in making risk management work. See www.potentiality.uk.

    Penny Pullan is a pioneer of virtual leadership, expert on effective workshops, and facilitator of creative collaboration. Penny has run countless risk workshops over the years: in person, remote and hybrid. Like Ruth, she has written a number of books! See www.makingprojectswork.co.uk.

    "If you only want to read one book on risk, I thoroughly recommend this text, it is digestible, wise, and offers solid advice to anyone who wants to drive best practice risk thinking into their work, or into their business."

    Dr Michelle Tilley C.Dir, Director, Hinkley Point C, for EDF Energy

    "The section on 'Potential Pitfalls and How to Overcome Them' in particular is a masterpiece of concision and common sense."

    Nick De Voil, Consultant and Author of User Experience Foundations

    Praise for the first edition: A Short Guide to Facilitating Risk Management

    "Risk meetings don’t have to be boring: A Short Guide to Facilitating Risk Management is the book that risk managers have been waiting for. It provides practical guidance on facilitating risk workshops, and making risk management happen outside of the workshop setting as well. Dotted throughout with cartoons, the emphasis is on practical guidance for getting things done without suffocating those poor souls who have to attend risk reviews. The book provides a clear introduction to tackling risk (including opportunities) in a fun, professional way, with the aim of gaining consensus. It’s pragmatic and practical, with real-life examples to show how risk management can become ingrained in the day-to-day management of initiatives in your organisation."

    Elizabeth Harrin, author of Project Management in the Real World