1st Edition

Managed Care Quality
A Practical Guide




ISBN 9781574440737
Published October 23, 1997 by CRC Press
296 Pages

USD $200.00

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Book Description

Managed care organizations are paving the way to the future of health care delivery in the United States and countries around the world. As managed care systems evolve, a major concern is quality. Managed Care Quality: A Practical Guide is a collection of applications and experiences gathered from practicing health professionals in the field of managed care. This first "how to" guide was written to help managed care organizations meet the common objective of ensuring the best quality of services and care. Managed Care Quality: A Practical Guide presents successive steps in implementing quality in health care organizations. It introduces the methods, skills, and practices involved in quality health care programs and offers solutions to problems typically encountered in managed care.

Table of Contents

Managed Care: An Introduction, R. Edwards
Historical Evolution of Managed Care Quality, A.F. Al-Assaf
The Concept of Health Care Quality, A.F. Al-Assaf
Perceptions of Quality in Managed Care: Defining and Improving Providers' Performance and Quality, P. Mosca
Implementing Quality in Managed Health Care, A.F. Al-Assaf
Quality Assurance Activities, D. Zaenger and A.F. Al-Assaf
Monitoring of Quality, D.W. Bratzler
Quality Improvement Activities, J. Reinke
Quality Improvement in Managed Care: Using Preventative Medicine Guidelines, D. Stewart
Institutionalization of Health Care Quality, A.F. Al-Assaf
Balancing Quality with Costs in a Managed Care Setting, J. Benneyan and V. Valdmanis
Managed Care Accreditations and Certifications, W.P. Gideon
Alternative Quality Management Strategies in Managed Care, A. Ghosh
Quality Excellence Awards, T. Brown and S. Hopkins

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Reviews

"I recommend this book for anyone with an interest in healthcare quality...[It] presents a step-by-step introduction to the practical application of the concept of quality in healthcare organizations. It will serve as a valuable resource for both professionals and students...filled with practical examples and tools....perfect as a text for courses in quality management, managed care, and healthcare leadership."
-Doody's Weekly E-Mail Bulletin