Introduction Part 1: Being a World-Class Organisation 2. World Class Organizations: conventional wisdom 3. World Class Organizations: The missing link Part 2: Advanced Class Costing Techniques 4. Activity Based Costing 5. Cost of Quality 6. Target Costing Part 3: Advanced Performance Measures 7. Financial Measures 8. Non-financial Measures 9. Benchmarking Part 4: Strategic Management Issues 10. Strategic Cost Management 11. Strategic Investment Decisions 12. Strategic Dimensions to Transfer Pricing and Outsourcing 13. A Destiny for Management Accounting
Biography
Ralph Adler is Professor of Management Accounting and Director of the Otago Centre for Organisational Performance Measurement and Management at Otago University, New Zealand.






