1st Edition

Management, Conflict Resolution and Strategy Coping with Stress at Work

270 Pages 52 B/W Illustrations
by Routledge

270 Pages 52 B/W Illustrations
by Routledge

Managers are key people in building the success of any organization. Business results depend on their efficiency in the implementation of the power entrusted to them. This efficiency, on the other hand, largely depends on psychosocial competences and personality predispositions. One of the main factors affecting destructively on managers is stress, destroying the level of their motivation to... Read more

Introduction

Chapter 1. Management and leadership in the circle of challenges of the modern world

Chapter 2. Multidimensionality of stress in the work environment

Chapter 3. Faces of conflict in the organization

Chapter 4. Styles of conflict resolution and strategies of coping with stress in the case of people occupying managerial positions – research methodology

Chapter 5. Styles of conflict resolution and strategies of coping with stress in the case of people occupying managerial positions – presentation of research results

Chapter 6. Application of research results for science and business practice

Conclusions

Biography

Magdalena Kraczla – dr hab., Associate Professor at the Institute of Management at the Faculty of Management of the WSB Merito University, Business and Health Psychologist at SMG/KRC Poland HR, certified Trainer and Coach, licensed Mental Resilience Consultant and lecturer of MBA studies. She gained her experience as an HR Director and Consultant in international consulting companies. Currently, she conducts trainings and consultations for companies in the field of HR, stress management and building mental resilience. She specializes in diagnosis of occupational stress and burnout and personality predispositions. She is author and co-author of monographies and many Polish and foreign scientific publications.

Anna Wziątek-Staśko – dr hab., Associate Professor at the Institute of Economics, Finance and Management at the Faculty of Management and Social Communication of the Jagiellonian University in Krakow. She is author, co-author and editor of monographies and many Polish and foreign scientific articles devoted to the issues of management, especially human capital management, diversity management, leadership and organizational behaviour. She is passionate about neuromanagement issues and the role of artificial intelligence and emotions in this process. She is a reviewer and member of the Editorial Board of many recognized scientific journals and scientific conferences in Poland and in the world (Scopus, Web of Science).