1st Edition

Management and Information Technology after Digital Transformation

Edited By Peter Ekman, Peter Dahlin, Christina Keller Copyright 2022
    284 Pages 12 B/W Illustrations
    by Routledge

    284 Pages 12 B/W Illustrations
    by Routledge

    With the widespread transformation of information into digital form throughout society – firms and organisations are embracing this development to adopt multiple types of IT to increase internal efficiency and to achieve external visibility and effectiveness – we have now reached a position where there is data in abundance and the challenge is to manage and make use of it fully. This book addresses this new managerial situation, the post-digitalisation era, and offers novel perspectives on managing the digital landscape.

    The topics span how the post-digitalisation era has the potential to renew organisations, markets and society. The chapters of the book are structured in three topical sections but can also be read individually. The chapters are structured to offer insights into the developments that take place at the intersection of the management, information systems and computer science disciplines. It features more than 70 researchers and managers as collaborating authors in 23 thought-provoking chapters.

    Written for scholars, researchers, students and managers from the management, information systems and computer science disciplines, the book presents a comprehensive and thought-provoking contribution on the challenges of managing organisations and engaging in global markets when tools, systems and data are abundant.


    Peter Ekman, Peter Dahlin and Christina Keller


    Fredrik Nilsson and Fredrik Tell

    1. Perspectives on Management and Information Technology after Digital Transformation

    Peter Ekman, Peter Dahlin and Christina Keller

    2. Digital Transformation: Towards a New Perspective for Large Established Organisations in a Digital Age

    Alan W. Brown

    Part 1 – The transformation of society and markets

    3. Managing Digital Servitization: A Service Ecosystem Perspective

    David Sörhammar, Bård Tronvoll and Christian Kowalkowski

    4. Caught on the platform or jumping onto the digital train: Challenges for industries lagging behind in digitalisation

    Peter Ekman, Magnus Berglind and Steven Thompson

    5. Digitalisation for Sustainability: Conceptualisation, Implications and Future Research Directions

    Elena Anastasiadou, Linda Alkire and Jimmie Röndell

    6. Reaching New Heights in the Cloud: The Digital Transformation of the Video Games Industry

    Kevin Walther and David Sörhammar

    7. Hyper-Taylorism and Third-order Technologies: Making Sense of the Transformation of Work and Management in a Post-digital Era

    Christoffer Andersson, Lucia Crevani, Anette Hallin, Caroline Ingvarsson, Chris Ivory, Inti José Lammi, Eva Lindell, Irina Popova and Anna Uhlin

    8. Why Space is Not Enough: Service innovation and service delivery in senior housing

    Petter Ahlström, Göran Lindahl, Markus Fellesson, Börje Bjelke and Fredrik Nilsson

    9. Challenges in Implementing Digital Assistive Technology in Municipal Healthcare

    Ann Svensson, Linda Bergkvist, Charlotte Bäccman and Susanne Durst

    Part 2 – Managerial and organisational challenges

    10. Modern project management: Challenges for the future

    Klas Sundberg, Birger Rapp and Christina Keller

    11. Managing the Paradoxes of Digital Product Innovation

    Fredrik Svahn and Bendik Bygstad

    12. When External Reporting Goes Social: New Conditions for Transparency and Accountability?

    Cecilia Gullberg

    13. Robotic Process Automation and the Accounting Profession’s Extinction Prophecy

    Matthias Holmstedt, Fredrik Jeanson and Angelina Sundström

    14. Managing Digital Employee-Driven Innovation: The Role of Middle-Level Managers and Ambidextrous Leadership

    Izabelle Bäckström and Peter Magnusson

    15. Digital Gamification of Organisational Functions and Emergent Management Practices

    Edward Gillmore

    16. Leveraging Digital Technologies in Enterprise Risk Management

    Jason Crawford and Jan Lindvall

    Section 3 – Framing digitalisation

    17. The End of Business Intelligence and Business Analytics

    Matthias Holmstedt and Peter Dahlin

    18. ‘Deleted User’: Signalling Digital Disenchantment in the Post-Digital Society

    Cristina Ghita, Claes Thorén and Martin Stojanov

    19. The Role of Boundary-Spanners in the Post-Digitalised Multinational Corporation

    Henrik Dellestrand, Olof Lindahl and Jakob Westergren

    20. The Effect of Digital Transformation on Subsidiary Influence in the Multinational Enterprise

    Noushan Memar, Ulf Andersson, Peter Dahlin and Peter Ekman

    21. Understanding Information System Outsourcing in the Digital Transformation Era: The Business-relationship Triad View

    Cecilia Erixon and Peter Thilenius

    22. Transforming the Management/Profession Divide: The Use of the RedGreen Matrix in Swedish Schools

    Anton Borell, Johan Klaassen, Roland Almqvist and Jan Löwstedt

    23. Integrating research in master’s programmes: Developing students’ skills to embrace digitally transformed markets

    Todd Drennan, Cecilia Thilenius Lindh and Emilia Rovira Nordman



    Peter Ekman is an associate professor of marketing at Mälardalen University and deputy dean of the Swedish Research School of Management and IT hosted by Uppsala University. His research focuses on firm digitalisation within business networks and service ecosystems, often in a global sustainability or globalizationn context.

    Peter Dahlin is an associate professor of business at Mälardalen University, Sweden, and honorary visiting scholar at the University of Exeter, UK, and is affiliated to the Business School. His research interests include applied analytics, network analysis and business performance.

    Christina Keller is the dean of the Swedish Research School of Management and IT at Uppsala University and professor in informatics at Lund University School of Economics and Management. Her main research interests include online learning, design science research and information systems in healthcare.