326 Pages
by
Productivity Press
With continuous improvement (kaizen) and Total Quality Control (TQC) becoming increasingly important to world class companies, there's an urgent need to build quality into every management decision. The tools presented in this book allow you to do just that. They represent the most important advance in quality deployment and project management in recent years. Unlike the seven traditional QC... Read more
- Total Quality Control and The Seven New QC Tools
- Seven New QC Tools
- Applying the Seven New QC Tools
Part II: Details of the Seven New Tools for Quality Control
- Relations Diagram
- KJ Method: Affinity Diagram
- Systematic Diagram Method
- Matrix Diagram Method
- Matrix Data-Analysis
- Process Decision Program Chart (PDPC)
- Arrow Diagram Method
- Education to Introduce the Seven New QC Tools
- Conclusion
Part I: An Overview of the Seven New Quality Control Tools
Biography
Sigeru Mizuno
"The 7 management tools are perhaps the most widely taught quality course in Japan in this decade. This is the best text seen to date. Read it and use it."
Bob King, Executive Director, Goal/QPC 06/01/04"A real contribution to involving mid-management in a company's overall quality improvement efforts."
Davis R. Bothe, Director Quality Imp. Systems, Int'l Quality Institute, Inc. 06/01/04
