1st Edition
Management from A to Z and back again 52 Ideas, tools and models for managing people
Introduction
FROM A TO Z …
Chapter 1: A Authenticity
Chapter 2: B Eric Berne and some ideas from Transactional Analysis
Chapter 3: C Coaching and mentoring
Chapter 4: D Delegation and micromanagement
Chapter 5: E Emotional intelligence
Chapter 6: F Fierce conversations
Chapter 7: G Growing people
Chapter 8: H Ron Heifetz and Adaptive Leadership
Chapter 9: I Influencing and power
Chapter 10: J Carl Jung and the Myers-Briggs Type Indicator
Chapter 11: K John Kotter – Leadership is different from management
Chapter 12: L Leading with love
Chapter 13: M Managing meetings
Chapter 14: N Saying No – managing your time
Chapter 15: O Images of organisation
Chapter 16: P Performance and development reviews
Chapter 17: Q Questioning and playing back
Chapter 18: R Management as a relationship
Chapter 19: S Servant leadership
Chapter 20: T Managing a team
Chapter 21: U UN Sustainable Development Goals
Chapter 22: V Virtue ethics
Chapter 23: W Work-life balance
Chapter 24: X Theory X and theory Y
Chapter 25: Y Getting to Yes
Chapter 26: Z Zoom and hybrid working
AND BACK AGAIN …
Chapter 27: Z Zookeeping
Chapter 28: Y Your purpose and values
Chapter 29: X Generation X and Generation Y
Chapter 30: W Well-being in the workplace
Chapter 31: V Vision and strategy
Chapter 32: U Understanding context
Chapter 33: T Talent management
Chapter 34: S Shadow of the leader
Chapter 35: R Romance of leadership and followership
Chapter 36: Q Quiet leadership
Chapter 37: P Positive psychology
Chapter 38: O Organisational culture
Chapter 39: N National culture
Chapter 40: M Managing change
Chapter 41: L Listening
Chapter 42: K Creating institutional knowledge
Chapter 43: J John Adair’s Action Centred Leadership model
Chapter 44: I The inner game
Chapter 45: H Humility
Chapter 46: G Games people play
Chapter 47: F Giving, generating and gathering feedback
Chapter 48: E Handling emails
Chapter 49: D Decision making
Chapter 50: C Confidence
Chapter 51: B Business schools
Chapter 52: A Assertiveness
Index
Biography
Bob Thomson is a Professor at Warwick Business School. He has many years of experience working in leadership and management development in the energy industry and in higher education. He is accredited as a coach and supervisor by the European Mentoring and Coaching Council, and is a qualified and experienced mediator. He has written eight previous books on coaching, managing people, and learning from experience. He is the editor of Critical Publishing’s Business in Mind series of books on mental well-being in the workplace.
This book shows how coaching skills and knowledge of psychological theories can support self-awareness and considers why and what we do as managers that can impact our own and others relationships, communication and performance. It has a plethora of ideas, tools, and models to support people development. This is an excellent format to dip in and out of. A practical resource that is interesting, informative and contains great tips and pointers to drive one’s own management performance and develop as a future leader.
Bob brings together a huge range of theory in a practical and useful format. It’s playful style (eg; chapter 27 – Zookeeping) is accessible and will encourage readers (including myself) to have this book handy to support development questions of self and others. It will enhance port ‘Reflection, Review and Refocus’ of relationships and communication for continuous growth in challenging and successful times. It is an easy enjoyable read as always from Bob that I recommend to others to include it on your bookshelf to embed into your own learning and when developing others.
Bob has been a key figure in my own learning and development as a Manager, Coach, Coaching Supervision, Leader and Co-founder of my business. This book is useful and insightful as all his books and so easy to utilise. Enjoy your growth and that of others around you with the support of Bob’s book.
Linda Butler – Director/Co-founder C4C Ltd
