364 Pages
by
Routledge
This major new textbook looks at the diversity and complexity of the manager's task in the changing context of care provision and argues for a practice-led approach. Informed by extensive consultation with managers, practitioners and users of services, the authors of this textbook: * examine the policy, legal and organisational contexts of care * highlight the impact for managers of the... Read more
1. Managing to Care 2. What Service Users Say About Services and the Implications for Managers 3. Managers, Managing and Managerialism 4. Managers and the Law 5. Managers and their Organisations 6. Managing Environments 7. Quality Matters 8. Workers, Professions and Identities 9. Theories for Understanding People 10. The Morally Active Manager 11. Managing for Outcomes 12. Taking Account of History
Biography
Jeanette Henderson, Dorothy Atkinson
