212 Pages
by
Routledge
280 Pages
by
Routledge
Also available as eBook on:
One of the most important skills of successful managers is dealing with change. 'Managing Change Effectively' combines philosophical insights with practical applications to help managers effectively incorporate change with the least disruption. 'Managing Change Effectively' details specific approaches and methods for making change decisions and getting changes accepted. From communication to... Read more
Approaches to managing change - The changes managers face; The manager's role; Why people resist or welcome change; Methods for managing change - A step-by-step change model; Empathy: the first key to successful change; Communication: the second key to successful change; Participation: the third key to successful change; Applying the three keys; Case Examples of successful change - Moving into a new managerial job; Establishing variable work hours; Improving productivity through work design; Successfully implementing quality circles; Getting more productivity from the last hour of work; Gaining acceptance for a new incentive system; Converting from a 'batch' to a 'just-in-time' production process; Reorganizing the sales force; Instituting new training programs.
Biography
Donald L. Kirkpatrick
