2nd Edition

Managing Diversity In Public Sector Workforces

By Norma M. Riccucci Copyright 2021
    224 Pages 2 B/W Illustrations
    by Routledge

    224 Pages 2 B/W Illustrations
    by Routledge

    Public and private sector workforces in the U.S. look very different today than they did even 25 years ago.

    The changes are having a significant effect on how organizations manage their workforces. The old styles of managing heterogeneous workforces are proving to be ineffectual, and so management strategies aimed at embracing diversity and inclusion are essential. These strategies can have positive implications for worker satisfaction, morale and – ultimately – the delivery of public services to the American people.

    Managing Diversity in Public Sector Workforces, Second Edition examines demographic changes to the U.S. labor force and workplace and the ways in which government employers are managing the diverse populations that now fill public sector jobs. Addressing specific management strategies and initiatives relied on by public sector employers, as well as the implications of effectively managing variegated workforces for the overall governance of American society, this book demonstrates the importance of ensuring that programs to promote inclusiveness and diversity that appear on paper are carried through to practice through implementation. The book begins with a review of equal employment opportunity and affirmative action and the extent to which EEO and AA are still relied upon in the workplace. It then examines law and other public policy issues surrounding EEO, AA and diversity management. The remainder of the book focuses on the core of managing diversity in the public sector, exploring the initiatives, strategies, and programs that government employers either do or might rely on to ensure that the demographic mosaic embodied by their workforces is prepared to meet the needs and interests of the American citizenry of the 21st century. Data are provided on the demographics of the federal, state and local government workforces. Separate chapters address each of the following aspects of diversity: race, ethnicity, gender, LGBTQ employment, physical ability, and the intersection of these constructs.

    Managing Diversity in Public Sector Workforces, Second Edition will be of interest to students of public administration and public personnel management, and it is essential reading for all those involved in managing public organizations.

    1. Introduction: Workforce Diversity and the Twenty-First Century  2. Law and Public Policy: EEO, Affirmative Action and Diversity Management  3. The Significance of Diversity and Social Equity  4. Race and Diversity Management  5. Managing Diversity around Ethnicity 6.  Diversity Management and Women in Public Sector Workforces  7. Diversity and LGBTQIA  8. Disability and Diversity in the Workplace  9. Diversity, Diversity Management and Intersectionality  10. Public Sector Organizations Positioning for the Future 


    Norma M. Riccucci is Board of Governors Distinguished Professor at the School of Public Affairs and Administration at Rutgers University, Newark, USA. She is the author and editor of several books in the areas of public human resource management and public management, including Public Personnel Management, Sixth Edition (Routledge, 2017), and recipient of the SPALR section of ASPA’s 2018 Best Book Award. Professor Riccucci has received a number of national awards including the American Society of Public Administration’s Dwight Waldo Award for a lifelong contribution to public administration. She is a fellow of the National Academy of Public Administration (NAPA).

    "In a time in which values of diversity, equity, and inclusion (DEI) have been under assault, Norma Riccucci has updated an already classic, pinnacle text with much needed discussion of how public administration can make public services fair for everyone. Featuring a thorough review of key topics and issues, Riccucci deftly weaves and balances summary, analysis, and recommendations to showcase the subtleties of DEI in public administration and also to demonstrate how dismantling unjust systems makes everyone’s lives better. This is a must-read work for anyone working in public service.​" Sean McCandless, University of Illinois at Springfield, USA


    "Professor Riccucci’s second edition addresses some of the most pressing issues faced by American institutions – systemic and systematic discrimination against Blacks, Latinx and Indigenous persons, among others. Throughout the text, all key facets of diversity in the workplace are emphasized with appropriate examples and practical strategies to combat discrimination. This text serves as an excellent resource for anyone working in the area of diversity, diversity management, inclusion and social equity, and it is written by a leading scholar in the field of public administration." Meghna Sabharwal, University of Texas at Dallas, USA