212 pages | 39 B/W Illus.
This book is for directors, consultants, practitioners, and professionals aspiring to effectively manage operations, but is targeted at applying innovation to the management of operations, including supply chains. It is appropriate for those establishing a career in innovation and operations management. This book will: Equip readers with understanding of the nature of innovation, operations management concepts, business models, methods and tools; Explore best practices and most commonly used operations and innovation business models, methods, and tools used by successful organisations; Consider particular operational issues directly impact the competitiveness of organisations
Understanding the General Context. Chapter 1: Economics of innovation and Operations Management. Chapter 2: Understanding the General Context and Link between Innovation and Operations Management. Understanding the External Context. Chapter 3: Location, location, location. External determinants of innovation performance. Chapter 4: Innovation in Global Supply Chain Management. Understanding the Internal Context. Chapter 5: The Role of Operations Managers in Building a Culture of Innovation and Continuous Improvement. Chapter 6: Getting the Right Organisational Structure and Working Environment to Balance Innovation and Efficiency. Chapter 7: New Product/Service Design and Innovation in the Context of Operations. Chapter 8: What Operations Managers Need to Know to Design Innovative Processes. Chapter 9: Innovation and Sustainability. Chapter 10: Going Beyond Managing - Improving Existing Services and Processes.