This book defines what IoT Systems manageability looks like and what the associated resources and costs are of that manageability. It identifies IoT Systems performance expectations and addresses the difficult challenges of determining actual costs of IoT Systems implementation, operation, and management across multiple institutional organizations. It details the unique challenges that cities and institutions have in implementing and operating IoT Systems.
Table of Contents
1. IoT Systems Introduction. 2. Differences between IoT and Traditional IT Systems. 3. Defining IoT Systems Implementation Success. 4. Systems of Systems and Sociotechnical Systems. 5. Systems Seams, Boundaries, and the IoT Ecosystem. 6. IoT Systems Manageability. 7. IoT Systems Vendor Relations and Vendor Management. 8. Templates for Institutional and City IoT Systems Planning and Operations. 9. Strategy Implementation. Appendix A: Some IoT Systems Vendor Management Considerations for Higher Education Institutions. Appendix B: Making Sense of the Internet of Things in Higher Education. Appendix C: Interview with Hendrik Van Hemert, Pacific Northwest Regional Director - Technical Services, McKinstry.
Chuck Benson is the Director of IoT Risk Mitigation Strategy at the University of Washington. He has been at the University for over 15 years with experience in facilities IT, healthcare IT, and central IT. He has testified before the US-China Economic & Security Review Commission on IoT risk mitigation for institutions and cities, chaired university task forces on IoT Systems risk mitigation, and has provided national leadership by chairing a national task force on IoT systems risk management for Internet2 for Higher Ed institutions across the country. Chuck has written multiple articles, has been interviewed for articles, has blogged for several years on the topic at longtailrisk.com and is a contributing author on IoT Systems in the book, "Creating, Analysing, and Sustaining Smart Cities – A Systems Perspective." Chuck is also a member of the University of Washington’s drone policy working group, has an electrical engineering degree from Vanderbilt University, and an MS computer science degree from Eastern Washington University. He is also a former Marine Corps Captain and helicopter pilot.