240 Pages
by
Routledge
240 Pages
by
Routledge
256 Pages
by
Routledge
Also available as eBook on:
Managing Operations is a concise guide to the fundamentals of operations management. Using examples and case studies from public, private and voluntary sector organizations, this book will enable managers to develop their competency to an excellent standard in an industrial or commercial setting. As well as being very practically based, Managing Operations also provides the theory behind... Read more
Introduction - what is operations management?; operations - the engine of the business; the organizational context; managing resources; the voice of the customer; managing quality; health, safety, and productivity?; monitoring and control; continuous improvement; managing change; managing people
Biography
Bob Johnson
