1st Edition

Managing People in the Hybrid Workplace

By Kay Maddox-Daines Copyright 2023
    248 Pages 2 B/W Illustrations
    by Routledge

    248 Pages 2 B/W Illustrations
    by Routledge

    Managing People Effectively in a Hybrid Workplace is designed to ensure that both aspiring and experienced people professionals are equipped with in-depth knowledge of how workplace structures are being disrupted by new technology and working models. It explores analytics and capability to provide evidence-based insights that can shape employee experiences, support adaptation to changing business conditions, navigate risk, drive workplace performance, harness collaboration and open up new possibilities for HR and the organisation.

    The book has been designed both as a text to support students studying HRM on university programmes and as a handbook for professionals wishing to update their knowledge in contemporary HRM. The book also supports the core and specialist knowledge and core behaviours in the CIPD Profession Map.

    Contents Page



    Chapter 1: Introduction to the employee lifecycle

    Chapter 2: Strategic planning and ethical decision making

    Chapter 3: Organisation development, Culture and Change

    Chapter 4: Resourcing Talent in the hybrid workplace

    Chapter 5: Onboarding talent in different organisational contexts

    Chapter 6: Developing people in the contemporary workplace

    Chapter 7: Rewarding talent in the virtual, hybrid and traditional workplace

    Chapter 8 : Strategic employment relations: a progressive approach

    Chapter 9: Embracing technological developments in the people profession

    Chapter 10: People analytics and value creation

    Chapter 11: Putting employee well-being at the centre of performance management

    Chapter 12: Reconceptualising the employee experience

    Chapter 13: Chapter 13: Business continuity planning and people management

    Chapter 14: Managing equality, diversity and inclusivity in a hybrid world

    Chapter 15: Environmental sustainability

    Chapter 16: Managing an international workforce


    Kay Maddox-Daines has worked in higher education and professional development for over 20 years. Something of a ‘pracademic’, Kay balances her research and teaching with consultancy in order to keep abreast of rapid changes in the people profession. Kay is a Visiting Fellow at the University of Suffolk, a Fellow of the Chartered Institute of Personnel and Development (FCIPD), a Fellow of the Higher Education Academy (FHEA), Fellow of the Staff and Education Association (FSEDA) and a Registered Career Development Professional (RCDP) with the UK Career Development Institute.