1st Edition
Managing Public Services Crises and Lessons from Hong Kong
164 Pages
by
Routledge
164 Pages
by
Routledge
164 Pages
by
Routledge
Also available as eBook on:
This title was first published in 2000: The management of public services is becoming an increasingly difficult task. Demands are increasing while funds appear to be decreasing, but quality of service must remain high. New services are required, demands have to be faced, activities don't always go according to plan and problems emerge in unexpected places and at unusual times; and public... Read more
Managing public services; managing public interest; managing public information; managing public confidence; managing public infrastructure; crises, strategies and lessons. Apendix I: crisis - retirement of a senior civil servant. Appendix II: crisis - bird flu. Appendix III: crisis - non-prosecution of a prominent personality and Xinhua News Agency, and the right of abode controversy. Appendix IV: crisis - opening of Hong Kong International Airport.
Biography
Ahmed Shafiqul Huque, Grace Lee
