First Published in 1999. Routledge is an imprint of Taylor & Francis, an informa company.
About the Authors
Olivier d'Herbemont and Bruno Cesar are the founders of Herbemont Cesar & Associates, a consulting firm engaged in pioneering work on managing sensitive projects.
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CHOICE – Outstanding Academic Title – Award Winner
CHOICE – 2018 Outstanding Academic Title – Award Winner
Shingo Research and Professional Publication Award Winner
