Concise and thoroughly detailed Managing Sport and Leisure Facilities is a clean operating guide to leisure management by contract, providing expert advice for both contractor and client. The author includes extracts from the relevant legislation and tender documents, and shows you how to submit a winning tender. He provides guidance on how to carry out customer surveys and also covers special items such as operating leisure facilities in hotels and sub-contracting catering services.
Table of Contents
Background to leisure management. Client contract preparations. The financial basis. Business planning and tendering. Recreation contracts - tender experiences. Delegation and contract management. Hotels: the leisure experience. Catering and subcontracting. Performance indicators. Management buyouts. Quality assurance. Promotions and marketing. Conclusions. Appendices. Index.
"well documented and easy-to-read publication which leisure managers at all levels of experience and expertise will enjoy. It is a guide written by an experienced leisure manager for leisure managers and should find a place on most bookshelves." - Sport & Leisure