Most small not-for-profit organisations are under-resourced and under-skilled. Many are barely keeping their heads above water now the emphasis is on contracting out work in both the public and private sectors. Most are looking for help to cope with new demands for accountability and performance assessment. Managing to Survive outlines key strategies managers can take to not only survive but improve the service their organisation provides.
Managing to Survive offers a broad introduction to the management issues faced by human service organisations, particularly small ones. It covers the basics of managing different roles and skills, staff and volunteer recruitment, training, maximising people's contribution, managing financial and physical resources and managing change. The approach is practical and the text is illustrated with real examples.
Managing to Survive is an essential reference for students, Board members, managers and others working in the human services sector.
Table of Contents
1 General management issues
2 Getting the right people
3 Becoming part of the organisation
4 Maximising people's contribution
5 Overcoming obstacles to effective performance
6 Financial management
7 Office and physical resource management
8 Managing information
9 Program effectiveness
Alun C. Jackson is Professor of Social Work at the University of Melbourne and Director of Social Work Research at the Royal Children's Hospital in Melbourne. Associate Professor Frances Donovan AM has been a practitioner and social work educator for many years. She is an honorary Principal Fellow in the School of Social Work at the University of Melbourne and a management consultant. They are the authors of Managing Human Service Organisations (1991).