Contents
Endorsements
List of Figures
Foreword
1. Introduction
2. Ethics, Rules of Conduct and Professionalism
3. Client Care
4. Communication and Negotiation
5. Health and Safety
6. Accounting Principles and Procedures
7. Business Planning
8. Conflict Avoidance, Management and Dispute Resolution Procedures
9. Data Management
10. Diversity, Inclusion and Teamworking
11. Inclusive Environments
12. Sustainability
13. Senior Professional Assessment Mandatory Competencies
14. Submission Advice
15. Interview Advice
Biography
Jennifer Lemen BSc (Hons) FRICS is Chartered Surveyor and co-founder of Property Elite, a company providing training and support to RICS APC, AssocRICS and FRICS candidates. She is also an experienced property consultant (Co-Director of Projekt), RICS Registered Valuer and RICS Accredited Mediator, with 15 years' experience working in the commercial property sector. She also has academic experience as a Senior Lecturer at the University of the West of England, Lecturer at the University of Portsmouth and Associate Tutor at the University College of Estate Management. Her RICS assessment experience includes sitting on final APC interview panels, APC appeal panels and being a lead APC preliminary review assessor. She also assesses written AssocRICS submissions.
“Guidance on the mandatory competencies needs to be both thorough and practical and Mandatory Competencies: APC Essentials is the handbook to guide you through. With its comprehensive consideration of the essential content of each competency it will provide candidates with structured revision material and a critical reminder of the many varied ways the mandatory competencies are woven into everyday surveying practice.”
Lauren Etebar, MRICS, APC Mentor
"The author breaks down the competencies in simple terms within the revision guide for the APC Mandatory Competencies. This enables candidates to fully understand what they need to consider for inclusion within their submissions and at assessment. This professionally written book also acts as a quick guide for Chartered Surveyors to refresh their knowledge."
Michelle Parkes, RICS APC Chair & Assessor
