Manufacturing Mastery : The Path to Building Successful and Enduring Manufacturing Businesses book cover
1st Edition

Manufacturing Mastery
The Path to Building Successful and Enduring Manufacturing Businesses

  • Available for pre-order. Item will ship after September 13, 2021
ISBN 9780367691165
September 13, 2021 Forthcoming by Productivity Press
176 Pages 15 B/W Illustrations

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Book Description

While there are those who say manufacturing is dying, it is not and will not. Without a universal vow of poverty, growing economies will only increase demand. Manufacturing in the 21st century is not a question of if -- Rather, it is a function of why, what, who, where, and how. The nature and pace of change in those factors are overwhelming many. Fear, futile resistance, and uncertainty are common. While manufacturing will not die, individual manufacturing companies will if they do not learn to thrive in this new world. This book is a dynamic guide for manufacturing leaders who want to reduce the ambiguity and overwhelming changes and develop a realistic, progressive, and responsive thinking process that enables success. It provides a business operating system framework that is the foundation for connecting the many pieces of a manufacturing business into an effective, profitable operation. The author walks through the elements, relationships, capabilities, and mutability 21st-century manufacturing requires. Executives of manufacturing companies will be better able to think about and execute viable strategies leveraging the changing economy. Essentially, manufacturing is becoming increasingly complex, as are business and socioeconomic and political realities. Rapidly evolving technology adds to the confusing environment that precludes “more of the same, better, faster and cheaper” as a workable business strategy. The tsunami of information hitting owners and leaders is overwhelming many, and it is easy to become frozen in place. Economic growth and improving standards of living require that all of this change be broken into bite-size understandable pieces that thaw the minds of executives, allowing them to assess what is best right now, and move forward. This book does not overwhelm with details and models; rather it provides thinking and examples in small chunks that enable manufacturers to develop and master skills for high-level strategic leadership in ambiguity.

Table of Contents

Table of Contents



About the Author

Chapter 1: The Manufacturing Metamorphosis Imperative

Why All Manufacturers Must Change

Lean and Continuous Improvement

Determining Your Speed of Change

Impact on Leading Today

The Manufacturing Metamorphosis: Final Thoughts

Chapter 2: If Vision, Mission, and Core Values Don’t Anchor Your Business, What Does?

The Birth of the Profit Maximization Expectation

The Purpose of the Corporation

The Distinction Between Success and Endurance

Your Five Constituencies





Community at Large

Vision, Mission, and Core Values: Final Thoughts

Chapter 3: Enterprise Capabilities

Operational and Organizational Health

Business Operating System (BOS)



Enterprise Capabilities

Enterprise Capabilities: Final Thoughts

Chapter 4: Relationships Were Easier in High School

Constituents, Relationships, and Strategy

Constituent Selection, Evaluation, and Development

Transactions Benefit from Relationships Too

Business Operating System and Constituent Relationships

Constituent Relationships: Final Thoughts

Chapter 5: The Road to the Future

The Role of Strategy

Strategy Development and Finalization

Technology and Strategy

The Path to the Future: Final Thoughts

Chapter 6: The Fallacy of Trickle-down Strategy

Business Operating Strategy and Strategy Deployment

Communicating Strategy

Verifying Strategy Implementation Decisions

The Power of Why, What, and How Together

The Fallacy of Trickle-down Strategy: Final Thoughts

Chapter 7: Transitioning Operations from Tactical to Strategic Thinking

Escape the Cost-center Mentality

Demand Responsibility and Accountability for Customer Satisfaction and Retention

Close the Chasm Between Strategic and Tactical Thinking

Design Structural Aspects to Facilitate Speed, Agility, Flexibility, and Robustness

Identify the Capabilities That Matter Tomorrow

Transitioning from Tactical to Strategic Thinking: Final Thoughts

Chapter 8: Overcoming Obstacles

Low Expectations

Poor Prioritization

Slow Decision-making

Lack of Discipline

Poor Metrics

Yes, There Are More

Overcoming Obstacles: Final Thoughts

Chapter 9: Strategy Defines Organization

Learning from Others

The Circle Organization Structure

Designing Optimal Structure

Strategy Defining Organization: Final Thoughts

Chapter 10: The Evergreen Manufacturer Begets the Evergreen Customer

Enduring Growth and Dangerous Growth

Building an Enduring Manufacturing Business

Are You Ready and Willing?

Establishing Your Baseline

What Next?


The Evergreen Manufacturer: Final Thoughts





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Rebecca A. Morgan is an economist by education and an expert on the business of manufacturing by experience. Her 14 years working in large and diverse organizations including Nestlé and TRW enabled her to live the strategic and tactical thinking and practices of large manufacturers. Since founding her consulting business, Fulcrum ConsultingWorks, Inc., in 1990, she has worked extensively with all organizational levels—from CEO to off-shift hourly personnel—within a wide variety of manufacturing industries and company sizes to maximize the contribution of operations to the business. Based in Cleveland, Ohio, Becky works with manufacturers throughout North America, purely on referrals and word-of-mouth. Her clients represent a broad spectrum of industries, attesting to the expansive value of her thinking: Moen, VitaMix, GE Reuter Stokes, Avery Dennison, Kennametal, Kinetico, Pentair Water Group, PPG, Zimmer, and more. Business leaders have deep appreciation for Becky’s strategic thinking, insights, and tactful, factual communication skills. They value her as their trusted partner in attaining their mission and vision in both calm and turbulent times. A world-class consultant, strategic thinker, and speaker, Becky was selected into the Million Dollar Consultant® Hall of Fame. She was awarded lifetime status by the Association for Manufacturing Excellence, Fellow designation by the Association for Supply Chain Management, and is Board Approved in Operations Management by the Society for the Advancement of Consulting. An active volunteer in both professional and community organizations, she has served on numerous not-for-profit boards and donates expertise in-kind to those organizations. She currently serves on the board of the Cohen Honors College at Wichita State University, The Entrepreneurs EDGE, and the American Endowment Foundation. Becky loves her passport, which represents her infinite commitment to discovery, creativity, and adventure. Having visited over 65 countries and 47 states, she is eager to experience even more.