1st Edition
Marketing Management Text and Cases
388 Pages
by
Routledge
388 Pages
by
Routledge
392 Pages
by
Routledge
Also available as eBook on:
Step-by-step guidelines for successful marketing management! Designed for college- and graduate-level marketing students, Marketing Management: Text and Cases is also a valuable resource for anyone trying to market a product or service. This volume integrates understandable marketing concepts and techniques with useful tables, graphs, and exhibits. Three leading experts in marketing management... Read more
- About the Authors
- Case Contributors
- Preface
- Chapter 1. The Marketing Management Process
- What Is Marketing?
- The Marketing Concept
- Marketing Management in the New Millennium
- The Effective Marketing Management Process
- The Environment of Marketing Decisions
- Global Orientation to Marketing Decisions
- Ethical Orientation to Marketing Decisions
- E-Commerce and Marketing Principles
- Summary
- Chapter 2. Customer Analysis
- Introduction to Market Segmentation
- Methods of Segmenting Markets
- Research-Based Segmentation
- Existing Segmentation Systems
- Managerial Judgment
- Estimating the Potential of Market Segments
- Summary
- Chapter 3. Competitive Analysis
- Purpose of Competitive Analysis
- Importance of Understanding Competition
- The Nature of Competition
- Industry Analysis
- Competitor Analysis
- The Competitive Marketing Audit
- Competitive Strategies and Resources
- Exploiting the Company’s Competitive Advantage
- Gathering Competitor Intelligence
- A Customer or Competitor Orientation?
- Summary
- Chapter 4. Financial Analysis for Marketing Decisions
- Financial Assessment
- Revenue Analysis
- Cost Analysis
- Profitability Analysis
- Methods of Analyzing Risk
- Simulation Models
- Not-for-Profit Cost Analysis
- Summary
- Chapter 5. Marketing Planning: Strategic Perspectives
- Why Strategic Management?
- The Strategic Management Process
- Planning Levels
- Strategies for Existing Strategic Business Units
- Corporate Planning and Marketing Planning
- Strategic Planning in Global Organizations
- Summary
- Chapter 6. Marketing Planning: Operational Perspectives
- The Operating Marketing Plan Format
- Preparing the Plan and Budget
- Target Marketing and Marketing Strategy Development
- Product Positioning
- Summary
- Chapter 7. Implementing Marketing Plans
- Internal Marketing Implementation Issues
- Implementation Skills
- Integrating a Societal Marketing Orientation Throughout the Organization
- Total Quality Management
- Organizing for Implementation
- Transition from Strategy to Tactics
- Summary
- Chapter 8. Evaluation and Control of Marketing Activities
- Integration of Planning and Control
- Timing of Information Flows
- Performance Evaluation and Control
- The Marketing Audit
- Summary
- Case 1. Watercrest Park
- Case 2. Superior Electrical Contractors: Residential Services Division
- Case 3. Gateway Medical Waste Transport of Colorado
- Case 4. National Foundations, Inc.
- Case 5. Mildred’s Caddy
- Case 6. Jay’s Travel Trailer Park
- Case 7. The Box Factory, Inc.
- Case 8. Central Bank: Automatic Teller Machines
- Case 9. Cell Tech
- Case 10. The Interfraternity Council
- Case 11. Jill’s House of Cakes
- Case 12. Putting the Frosting on Cheerios
- Case 13. Spencer’s Supermarket
- Case 14. Lakewood Players
- Case 15. BCH TeleCommunications
- Notes
- Index
Biography
Bruce Wrenn, Robert E Stevens, David L Loudon






