1st Edition

Mastering Project Leadership Insights from the Research

Edited By Pedro Serrador Copyright 2025
    188 Pages 14 B/W Illustrations
    by Auerbach Publications

    188 Pages 14 B/W Illustrations
    by Auerbach Publications

    This is a collection of essays from key researchers in the field of project management who describe what they feel are the most impactful findings from research. In the challenging and competitive world of project management, project managers need all the insight they can get. Leading researchers share what they believe are the most important findings from the research being done today. These cover such pressing topics confronting project managers as hybrid methodologies, schedule overrun and schedule estimation, project efficiency, and managing local stakeholders. Highlights include the following:

    • Jeff Pinto and Kate Davis explore the “Normalization of Deviance” (NoD) phenomenon within various organizational settings, focusing on projects. NoD involves the gradual acceptance of deviant practices, diverging from established norms, and often leading to detrimental outcomes.
    • Francesco Di Maddaloni investigates how local communities’ stakeholders are perceived, identified, and categorized by project managers in major public infrastructure and construction projects (MPIC). His chapter helps project managers to have a better understanding of a more inclusive and holistic approach to engage with a broader range of stakeholders.
    • Lavagnon Ika, Peter Love, and Jeff Pinto suggest that error and bias combine to exact a toll on major projects and offers theoretical insights and outlines practical recommendations for project managers.
    • Jonas Söderlund offers managerial guidelines for leveraging deadlines as powerful tools for generating project success.
    • Pedro M. Serrado looks at empirical studies that link planning quality to project success, emphasizing its importance. He also discusses the downsides of excessive planning, particularly in dynamic environments and research and development projects.

    1. When Our Project Culture Fails Us: The Normalization of Deviance Trap
    Kate Davis and Jeff Pinto

    2. Balanced Leadership: Making Use of All Leadership Skills in the Project Team
    Ralf Müller, Nathalie Drouin, and Shankar Sankaran

    3. Three Themes of Project Management
    Rodney Turner

    4. Before You Start Managing That Major Project, What You Should Know about Cost Overruns and Benefit Shortfalls
    Lavagnon Ika, Peter Love, and Jeff Pinto

    5. Why “Well-Padded” Projects Continue to Be Late
    Jeff Pinto and Kate Davis

    6. Are Agile Projects More Successful?
    Pedro M. Serrador

    7. Managing Complex Projects
    Neil Turner, Kate Davis, and Chantal Cantarelli

    8. Managing the Benefits of Collaborative Projects
    David O’Sullivan and Gabriela Fernandes

    9. Agile, Traditional, and Hybrid Approaches to Project Success: Is Hybrid a Poor Second Choice?
    Andrew Gemino and Blaize Horner Reich

    10. Deadline. Dead-Line. Breathing Life into Projects
    Jonas Söderlund

    11. Our Love Affair with Project Slack (and Why It Ruins Our Schedule Accuracy)
    Jeff Pinto and Kate Davis

    12. How Principles Can Make Agile Benefits Realisation Successful
    Carl Marnewick

    13. The Relationship Between Project Success and Project Efficiency
    Pedro M. Serrador

    14. You’ve Just Inherited Someone Else’s Project: Now What? 
    Kate Davis and Jeff Pinto

    15. Local Communities Stakeholder Defined: Identification and Categorization in Major Infrastructure Projects
    Francesco Di Maddaloni

    16. What Planning Effort Optimizes Project Success
    Pedro M. Serrador

    17. Increasing Odds in Uncertain Times:  Creating Value through Collaborative Learning
    Robert E. Bierwolf and Pieter H.A.M. Frijns


    Pedro M. Serrador, MBA, PhD, P.Eng., PMP, ITIL, PMI-ACP is a writer and researcher on Agile, AI and management topics. He is an adjunct professor at the Northeastern University, Boston and University of Toronto, Canada.

    He is also the owner of Serrador Project Management, a consultancy in Toronto, Canada. He specializes in technically complex and high risk programs and projects, vendor management engagements, and tailoring and implementing project management methodologies; he has worked on projects in the financial, telecommunications, utility, medical imaging, and simulations sectors for some of the world’s largest companies.

    He is an author of books and articles on project management and is also a regular speaker at conferences. He was the recipient of the PMI 2012 James R. Snyder International Student Paper of the Year Award, the Major de Promotion Award for best PhD Thesis 2012-2013 from SKEMA business school and the 2022 Most cited paper of the year award from Project Management Journal.

    He holds a Hons. BSc in Physics and Computer Science from the University of Waterloo, Canada; an MBA from Heriot-Watt University, Edinburgh, Scotland; and a PhD in Strategy, Programme & Project Management from SKEMA Business School (Ecole Supérieure de Commerce de Lille, France).