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Measuring Performance: A Toolkit of Traditional and Alternative Methods book cover

1st Edition

Measuring Performance A Toolkit of Traditional and Alternative Methods

By David Jenkins Copyright 2012
152 Pages
by Routledge

152 Pages
by Routledge
Also available as eBook on:
Do your performance measures seek primarily to detect and control undesirable activities, rather than sharing and rewarding productive behaviour? Every organisation needs to measure its performance and that of the people it employs; David Jenkins shows you how to make more productive use of such measures. For measures to be accurate and reliable there are fundamental rules that need to be... Read more
Introduction; Chapter 1 Common Sense About Measures; Chapter 2 An Introduction to Standard Accounting Doctrine; Chapter 3 Measures in Practice; Chapter 4 Measurement of Performance; Chapter 5 Reforming Measures; Chapter 6 A New Model – Productivity; Chapter 7 Spreading Measures; Chapter 8 The Measurement Toolkit; Chapter 9 Conclusion;

Biography

David Jenkins was educated at Merton College, Oxford and the London School of Economics. After an initial spell in public relations he moved into industry, working as a manager in project, manufacturing and marketing roles in aerospace and polymer processing. He then spent several years as head of management studies at South West London college. In 1986, having worked as an advisor to a multinational manufacturer of elevators and a Swedish car maker, he set up TEK Associates, a small consultancy to assist organizations in finding better ways of improving and measuring their performance. Measuring Performance is his fourth book.

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