1st Edition

Meeting the Challenge of Human Resource Management A Communication Perspective

Edited By Vernon D. Miller, Michael E. Gordon Copyright 2014
    282 Pages 7 B/W Illustrations
    by Routledge

    282 Pages 7 B/W Illustrations
    by Routledge

    While communicating is a vital skill for managers at all organizational levels and in all functional areas, human resource managers are expected to be especially adept communicators, given the important interpersonal component of their roles. Practitioners and scholars alike stand to benefit from incorporating an updated and more nuanced view of communication theory and practice into standard human resource management practices.

    This book compiles readings by thought leaders in human resource management and communication, exploring the intersection of interests, theories, and perspectives from the two fields to highlight new opportunities for research and practice. In addition to covering the foundations of strategic human resource management, the book:

    • offers a critical review of the research literature on topics including recruitment, selection, performance management, compensation, and development
    • uses a communication perspective to analyze the impact of corporate strategy on human resource systems
    • investigates the key human resource management topic of the relationship between a company's human capital and its effectiveness
    • directly discusses the implications of communication literature for human resource management practice

    Written at the cross-section of two established and critcally linked fields, this book is a must-have for graduate human resource management and organizational communication students, as well as for high-level human resource management practitioners.

    Part I: Introduction  1. Communication and Human Resource Management: Historic Ties and New Relationships Michael E. Gordon and Vernon D. Miller  2. The Importance of Communication in Fulfilling the Strategic Role of HRM Sue Hutchinson  Part II: Staffing  3. Employee Recruitment James Breaugh  4. The Role of Communication in Intuitive and Analytical Employee Selection Robert L. Dipboye  5. Effective New Employee Socialization: A Review of the Critical Role of Communication Talya N. Bauer, Berrin Erdogan, and Lauren Simon  6. Promotions and Transfers  Michael W. Kramer and Carrisa S. Hoelsher  7. Disclosure and Deception: Communication Issues in Organizational Disengagement Michael E. Gordon  8. How Staffing Functions Communicate to Organization Members and the Public  Neal Schmitt  Part III: Developing  9. Meeting the Communication Challenges of Training Jeremy P. Fyke and Patrice M. Buzzanell  10. The Appraisal Interview: Finding the Right Words Michael E. Gordon and Vernon D. Miller  11. Leadership, Ingratiation, and Upward Communication in Organizations Dennis Tourish  12. Change Management Laurie Lewis  13. Implications of Communication Research for Improving Developing Policies, Procedures, and Functions Patricia M. Sias  Part IV: Conserving  14. Attitude Surveys Paul M. Leonardi, Jeffrey W. Treem, William C. Barley, and Vernon D. Miller  15. How Communication Affects Employee Knowledge of and Reactions to Compensation Systems Ingrid Smithey Fulmer and Yan Chen  16. The Role of Communication in Employee Safety and Health Management Robert R. Sinclair, Kyle R. Stanyar, Anna C. McFadden, Alice M. Brawley, and Yueng-Hsiang Huang  17. Managing Diversity through Effective Communication Eddy S. Ng and James R. Barker  18. Work-Life Issues Caryn E. Medved  19. Media Management: The Integration of HRM, Technology, and People Keri K. Stephens, Eric D. Waters, and Caroline Sinclair  20. Global Operations William D. Schneper and Mary Ann Von Glinow  21. Implications of Communication Research for Improving Conserving Policies, Procedures, and Functions Gary P. Latham  Part V: Epilogue  22. Mapping the ‘Trading Zones’ of Communication and Human Resource Management Vernon D. Miller and Michael E. Gordon


    Vernon D. Miller is an Associate Professor in the Department of Communication and Department of Management at Michigan State University, USA.

    Michael E. Gordon is a Professor at the Rutgers Business School – New Brunswick, USA.