1st Edition
Mistake-Proofing for Operators The ZQC System
By Productivity Press Development Team
Copyright 1997
96 Pages
by
Productivity Press
The Zero Quality Control System (ZQC) is a mistake-proofing approach that prevents defects by monitoring processing conditions at the source and correcting errors that cause defects. Since it is human nature to make mistakes, ZQC does not blame people for errors, but instead finds ways to keep errors from becoming defects. In this breakthrough approach, mistake-proofing devices called poka-yoke... Read more
Preface Chapter 1: Getting Started
Chapter 2: Introduction to Zero Quality Control
Chapter 3: Basic Elements of the ZQC System
Chapter 4: Using Poka-Yoke Systems
Chapter 5: Examples of Poka-Yoke Applications
Chapter 6: Reflections and Conclusions
About the Authors
Chapter 2: Introduction to Zero Quality Control
Chapter 3: Basic Elements of the ZQC System
Chapter 4: Using Poka-Yoke Systems
Chapter 5: Examples of Poka-Yoke Applications
Chapter 6: Reflections and Conclusions
About the Authors
Biography
Productivity Press Development Team
"This book, with its unique approach to learning, allows individual employees to understand and apply the critical discipline of mistake-proofing to accomplish the goal of zero defects."
Gifford Brown, Plant Manager, Ford Motor Company, Cleveland Engine Plant 2 06/01/04
"Mistake-Proofing for Operators presents Dr. Shingo's concept of ZQC in a format for maximized breadth and depth of learning. The best poke-yoke opportunities are discovered by production employees and can often be employed for only a few dollars but only if employees have been trained to identify the opportunities. Any manager who truly wishes to empower his or her employees to drive out defects should use this book for ZQC training."
Bruce Hamilton, VP of Operations, United Electric Controls Company 06/01/04
