1st Edition

Mobile Medicine
Overcoming People, Culture, and Governance

Edited By

Sherri Douville

  • Available for pre-order. Item will ship after October 15, 2021
ISBN 9780367651503
October 15, 2021 Forthcoming by Productivity Press
336 Pages 30 B/W Illustrations

USD $39.95

Prices & shipping based on shipping country


Book Description

An actionable and practical resource to accelerate mobile computing in medicine.


No topic in healthcare technology is more urgent and yet more elusive to date than mobile computing in medicine. It adheres to no boundaries, stagnates in silos, and demands not just the attention of dedicated professionals, but also teams of teams.

A rich resource, this book shares hard won lessons and primary research for better understanding, management and execution of key mobile computing initiatives in medicine [that can save patient lives by reducing delays in medical information].

It provides an action planning reference guide for mobile medicine stakeholders, including health system and insurance decision makers, clinicians, and investors.

Foundational and groundbreaking in its knowledge set and combination, it also provides a unique and rare perspective, drawing from 27 distinct experts across disciplines from legal to medicine, informatics, organizational psychology, cybersecurity to engineering -- the building blocks needed to catalyze a comprehensive mobile medicine strategy for your health system or investment thesis.

Considering we lose a family member, colleague, or someone else every nine minutes due to a delay in medical information, according to the Institute for Healthcare Improvement, this book makes significant strides in efficiently conveying foundational knowledge that can contribute to implementing mobile computing safely and cost-effectively while improving clinician and patient experiences in healthcare. These insights will accelerate the reader’s ability to conceptualize the real opportunities via mobile computing in medicine.


Features of This Book:

  • Provides a current understanding for why adoption of mobile medicine has been meager to date and what gaps and opportunities exist.

  • Delivers proven management and leadership techniques from experts doing the work of building IT, security, and informatics organizations and workflows in preparing for mobile medicine.

  • Describes how to navigate cultures of related professions essential to mobile medicine including insights from physicians, engineers, informaticist, lawyers, IT researchers, organizational psychologists, board directors, researchers, cyber security leaders and other key stakeholders.

  • Demystifies the latest, up-to-date federal rules, laws and regulations impacting and enabling the promise of mobile medicine.

  • Highlights how to best mitigate risks for the development and deployment of mobile medicine and next generation innovations such as wearable robotics into the clinical environment.

  • Offers resources and tools to enable unprecedented collaboration across diverse professionals including, but not limited to, functional and work differences as well as skillsets and other factors of talent diversity required to bring mobile medicine to life.

  • Contributes a working understanding backed by primary research, for how evidence based practice, an expectation in medicine, can also be leveraged in healthcare technology leadership to future proof both CIO and executive leadership philosophy and methodology.

Table of Contents

Table of Contents

Foreword By Ed Marx author of best-selling books Healthcare Digital Transformation & Voices of Innovation

Dedication By Sherri Douville

Preface By Sherri Douville

Acknowledgments: By Sherri Douville, CEO & Board Member, Medigram Inc.

About Section Editor

About Contributing Authors

Introduction By Sherri Douville: draft in folder

Section 1: Where We’ve Been With Mobile in Medicine & What To Look Forward to

Chapter 1: Why Mobile is Missing in Medicine and Where to Start by Jeff Bargmann, Medigram

Chapter 2: Wearable Technology & Robotics for a Mobile World By William Harding, Medtronic Dr. Neil Petroff, Tarleton State University, Brittany Partridge, UCSD Health

Section 2: Enabling Organizational Effectiveness

Chapter 3: I Can Love My Leaders (ICLML): Driving Innovation Through Culture, Leadership, Management, and Learning by Sherri Douville, Medigram Inc. Wim Roelandts, Medigram Inc. and Karen Jaw-Madson, Co. –Design of Work Experience

Chapter 4:  Driving Value from Technical Innovation --Dramatic Change Management Skills and Leadership at All Levels Is Required By Brittany Partridge, UCSD Health

Chapter 5: Management & Leadership Distinctions Required at Stages of Maturity in an EHR/EMR Adoption Model Context by Mitch Parker IU Health & Brittany Partridge, UCSD Health

Chapter 6: Physician Culture and the Adoption of Mobile Medicine, By Doctors. Art Douville, Medigram & Brian McBeth, Santa Clara County Health System

Section 3: Driving Regulatory & Compliance Success

Chapter 7: The Importance of Trust by Peter McLaughlin, Prince Lobel

Chapter 8: Getting the Most out of your Counsel When Implementing a Mobile Computing Strategy, including thorny issues like Privacy, Reimbursement, and Standard of Care By Lucia Savage, Omada Health & Peter McLaughlin, Prince Lobel

Section 4: Managing risks to success

Chapter 9: Managing Implementation Risk for Successful Mobile Medicine By Eric Svetcov, Medigram, Allison Taylor, Thought Marketing LLC and Matt Perez

Chapter 10: Recognizing Cybersecurity Threats in Healthcare Settings for Effective Risk Management by Allison J. Taylor, Thought Marketing LLC

Chapter 11: Risk Considerations for Mobile Device Implementations by Mitch Parker, IU Health

Chapter 12: Security in Motion: Protecting Devices and Data on the Move By Jeff Klaben, Santa Clara University

Section 5: Aspirational to Operational: Rapidly Upgrade People Skills

Chapter 13: Personality Intelligence and Communication Communicating Trust through Relatability and Personality Intelligence, Conversations with Key Stakeholders by Anthony Lee, Heroic Voice Academy and Mamie Lamley, Heroic Voice Academy

Chapter 14: Cultivating Belonging & Creating Access a Chapter on Diversity, Equity & Inclusion by Asha S. Collins, PhD & Kate Liebelt

Section 6: Envision Your Organization’s Mobile Tech Enabled Future

Chapter 15: Evidence-based Leadership Practices that Accelerate Transformation By Shreya Sarkar-Barney, Human Capital Growth, Alec Levenson, Center for Effective Organizations (CEO), Marshall School of Business, University of Southern California, Jennifer Deal, Center for Effective Organizations (CEO), Marshall School of Business, University of Southern California and Kristine Dery, Massachusetts Institute of Technology, Center for Information Systems Research

Chapter 16: TIPPSS for Facilitating Connected Healthcare Interoperability

By Ken Fuchs, Draeger Medical Systems, Inc., William Harding, Medtronic, Florence Hudson, FD Hint, LLC, Mitch Parker, IU Health

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Sherri Douville is CEO and Board Member at Medigram. The company’s mission is to eradicate the leading cause of preventable death, which is a delay in information, while at the same time improving health care systems’ finances through workflow re-engineering and improved communications between health care providers. In her role as CEO and Board Member, Sherri’s focus has been on leading and inspiring a world-class team and ecosystem to execute on this mission, including technology, legal, healthcare administration, physician, and business executives. Sherri has been published and quoted 15 times in the last two years in healthcare industry and IT media such as CIO.com, Becker’s Hospital Review, and HITInfrastructure.com. She has contributed to a book about managing data breaches and is currently working on a number of chapters and books, one as editor, on the subjects of mobile computing in medicine, mobile security in healthcare, security in IoT, privacy law in medicine, and principles for ethics and culture for trust in the application of IoT and data in medicine. Sherri is passionate about coaching and developing leaders at Medigram. She has 15 years of experience in executive management, product development, sales and marketing including with Johnson & Johnson, and as a product development and business consultant in the medical market. She has a Biophysics degree and has completed three certificates in electrical engineering, analytics, ML/AI, and computer science through MIT. Sherri is also a member of the MIT Technology Review Global Panel and has served on the board of the NorCal HIMSS. Sherri is part of the working group for the IEEE P2733 Standard for Clinical Internet of Things (IoT) Data and Device Interoperability with TIPPSS (Trust, Identity, Privacy, Protection, Safety, and Security) principles. Sherri is co-chair of the TRUST subgroup. She was recently appointed as a Lifetime member to the Digital Directors Network, the organization leading certification of Qualified Technology Experts suitable to serve on corporate boards. Qualified Technology Experts help boards to guide enterprise technology strategy and technology related risks. Sherri also advises Health IT, Medical Informatics, and genetics startup companies. She and her husband, Dr. Art Douville volunteer together with a variety of non-profits including the Board of Fellows for Santa Clara University.


"The healthcare industry is undergoing a transformation of exponential change and opportunity that bears daunting challenges. To incorporate groundbreaking technologies, we as leaders are building our people, skills, cultures, and leadership to capitalize on and refine those technologies to address the urgent needs of today and tomorrow. This timely work is written by a world-class multi-disciplinary team in Healthcare IT, medicine, and business. This breadth and collaboration is what's required to deliver this very timely cross-functional discussion and fantastic action planning resource. This book is required reading for any organization looking to lead the next wave of healthcare technology to improve care quality, patient safety, and clinician satisfaction to help us save more lives and keep people healthy across the entire care continuum."

Aaron Miri
Chief Information Officer for Dell Medical School and UT Health Austin &
Co-Chair for the U.S. Department of Health and Human Services’ Federal Health IT Advisory Committee

"New technologies can improve healthcare, but not without improved leadership and organization. The authors of Mobile Medicine: Overcoming People, Culture & Governance, a multi-disciplinary team of practitioners and users of Health IT together with researchers make a significant contribution by applying lessons from the latest technology challenges: mobility, privacy, and security that can best be addressed by developing the kind of learning organization and leadership my colleagues and I describe in our book Transforming Health Care Leadership, A Systems Guide to Improve Patient Care, Decrease Costs, and Improve Population Health."

Michael Maccoby, PhD
President, The Maccoby Group, Washington D.C.

"This outstanding book is a rich resource that will enable many leaders to initiate and structure those difficult cross functional collaborations. This is necessary to get value out of and through new technologies including mobile. In my own personal passion to improve and further the healthcare industry through ongoing education efforts, I welcome this book to greatly catalyze these efforts."

Scott Becker
Publisher, Founder of Becker's Healthcare & Partner at McGuireWoods LLP.

"The will has always been there to continue to enable our clinical staff and deliver for patients through ongoing modernization of our use of technology. With the pandemic, the need to deploy mobile solutions became undeniable. As an executive who has been working to solve the gaps for this over many years, I'm thrilled that this book, Mobile Medicine lays out most of the challenges with solutions in a highly detailed and practical way so that any health system leadership team could have concrete discussions and develop useful plans to operationalize leading edge technology to improve the performance of our health systems."

John Orsini
SVP and CFO at Northwestern Memorial Healthcare

"Due to the international focus of my work, mobility has always seemed essential to making medical care more efficient. Because of the pandemic, we now know the value of mobile computing in medicine here in the U.S. as well. The domain experts and researchers, coauthors of Mobile Medicine: Overcoming People, Culture, and Governance provide an incredible resource to all organizations that intend to make a real impact by implementing leading edge technologies, including mobile."

Anurag Mairal, PhD
Director, Global Outreach Programs, Stanford Byers Center for Biodesign
Lead Faculty, Technology Innovation and Impact, Center for Innovation in Global Health
Adjunct Professor, Stanford School of Medicine
Executive Vice President, Orbees Medical

"Due to the international focus of my work, mobility has always seemed essential to making medical care more efficient. Because of the pandemic, we now know the value of mobile computing in medicine here in the U.S. as well. The domain experts and researchers, coauthors of Mobile Medicine: Overcoming People, Culture, and Governance provide an incredible resource to all organizations that intend to make a real impact by implementing leading edge technologies, including mobile."

Anurag Mairal, PhD
Director, Global Outreach Programs, Stanford Byers Center for Biodesign
Lead Faculty, Technology Innovation and Impact, Center for Innovation in Global Health
Adjunct Professor, Stanford School of Medicine
Executive Vice President, Orbees Medical

"Healthcare has struggled to implement new software and digital technologies and there is great frustration that the digital revolution in healthcare has not followed the same trajectory as it has in other industries. This book helps the reader to understand what makes the healthcare environment fundamentally different with discussions on how to address many of these barriers. Understanding these differences and how to address them is the difference between a shining promise that fails and a solid solution that revolutionizes care. Should be required understanding for those that want to create new healthcare technologies, to implement new technologies, or to invest in new healthcare technologies."

Joshua Tamayo-Sarver, MD, PhD, FACEP
Vice President of Innovation at Vituity & Inflect Health

"To transform healthcare, we need to be able to strategically partner with experts from multiple domains. Mobile Medicine masterfully brings together leading researchers and industry insiders, who together, provide valuable insights on how to drive ongoing change."

Laura Huang
Professor at Harvard Business School & Author of Edge: Turning Adversity into Advantage

"Every passionate leader needs to identify and build an ecosystem of multi-disciplinary and multi-functional expertise around them to turn their vision into reality. The expert, industry insiders and research scientists, co-authors of Mobile Medicine: Overcoming People, Culture, & Governance provide a compass on how to go about doing just that. Take your innovation plans from aspirational to operational by leveraging a lot of the heavy lifting done for you and provided in this book."

Dr. Shafiq Rab
Serial Healthcare CIO

"Through my work and passion for developing business leaders through leading edge business education, this book's coauthor team is an incredible example of the kind of multi-disciplinary and cross functional teams that are needed to lead through today's challenges. With the pandemic leaving an indelible mark on our collective psyche, many professionals and graduate students will be interested in learning from those doing the real work of innovation in healthcare. For that, I highly recommend this book for those business leaders who have a passion for improving healthcare and making an impact not just in the industry, but on humanity."

Caryn Beck-Dudley
President and CEO at AACSB International

"There are so many great ideas to help digitize healthcare. What's needed beyond bright ideas is a practical understanding of what must be done to deliver results to patients, their families, and clinicians. This requires much more than cool UI or UX, this demands that we understand the risks and as technologists and leaders, we have to take responsibility for the challenges and lead to help solve them. To help guide you, leverage the insights from the key, multiple disciplines of this world-class team of co-authors and researchers who wrote this book, Mobile Medicine: Overcoming People, Culture, & Governance."

Paddy Padmanabhan
Founder & CEO Damo Consulting
Co-author of Healthcare Digital Transformation and The Big Unlock

"As a member of the board of directors with technology background at several public companies and member of an extended family with many loved ones who are in the medical field, I fully understand that groundbreaking technologies are often difficult to deploy, particularly for the medical industry. I'm excited for the potential of this book to provide meaningful insight and practical guidance to all partners looking to make a real impact."

Duy-Loan Le
Retired Texas Instruments Senior Fellow, Board Director at CREE-WolfSpeed, National Instruments, Ballard Power Systems, Atomera, and Medigram

"As a veteran Silicon Valley tech executive passionate about the success of the customer and interested in medicine, this book is a great resource for me in my role as an advisor and board member to early stage tech companies. Every vertical presents a different set of challenges as a different kind of sport, if you will and this book provides an insider's view of the landscape. The diversity of disciplines and functions, all essential in medical technology would be hard to find anywhere else other than this book, Mobile Medicine: Overcoming People, Culture, and Governance."

Joe Pinto
Chief Customer Experience Officer, Pure Storage

"The pandemic has accelerated many technology trends in medicine and has both highlighted and heightened the need for mobile computing solutions. Doing this well requires a new level of collaboration across many disciplines and functions. This book provides a great roadmap for how to think about implementing leading edge solutions with mobile computing at its core"

Caretha Coleman
Founder & CEO Coleman Consulting
Seasoned Health System Board Director

"As a seasoned finance, tax, and advisory board leader, I've focused on the technology sector throughout my career. Though having an extended family full of clinicians and empathy for their incredible experiences, I'm now focusing my skills and experience to help enable transformational technologies to make an impact on patients and clinicians. This book, coauthored by industry insiders and top researchers provides incredible, practical context to move forward and make a difference in medicine through technology."

Tom Bondi
Tax Partner, Armanino LLP

"Universally we all agree that now is the time to transform healthcare with technology, however the healthcare industry in the United States has unique characteristics and barriers that can make it difficult to deploy innovative technologies. As a former wireless and electrical engineer and now patent attorney, working with numerous connected/digital health companies, this book is an excellent resource to further understand how to solve deployment, implementation, and adoption challenges unique to medicine. While challenging, the rewards are worthwhile; the industry leaders, insiders, and researchers, all coauthors of Mobile Medicine: Overcoming People, Culture, & Governance show us the roadmap."

Noel Gillespie
Partner, Procopio, Cory, Hargreaves & Savitch LLP