158 Pages
by Routledge

158 Pages
by Routledge

160 Pages
by Routledge

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 34 workbooks. Each book will map on to a course unit (34... Read more
Chapter 1 The aims and objectives of appraisal; Chapter 2 The appraisal process; Chapter 3 Assessment reports and records; Chapter 4 What is motivation?; Chapter 5 Understanding behaviour at work; Chapter 6 Giving and receiving feedback; Chapter 7 Performance checks; Chapter 8 Reflect and review;

Biography

David Pardey

"The clear layout and flexibility of the workbooks makes this a useful addition to any management training programme. The mixture of checks and exercises ensures learning is confirmed and immediate feedback is available as delegates progress through the book.” Bob Mackay, Group Training Consultant, Christian Salvesen