This multi-disciplinary book develops three intertwined themes: the perspective of situated action from cognitive science, a model of social context as a framework for inspiring artifact use and starting from it, and the individual and organizational impact of the new electronic environments of communication. Using plenty of up-to-date references from different scientific disciplines such as HCI, computer-mediated communication, cognitive sciences, social psychology, cultural anthropology and research in decision making, the book challenges older models of communication as information transfer and discusses the new communication environments.
Table of Contents
Part 1 The "situated action" approach: the new "Black Box"; everyday situations; circumstances, plans and situated actions; decision-making, appropriateness and identity. Part 2 How a shared meaning is developed: the social context as symbolic order and social norms; technological and normative artifacts as embodied projects. Part 3 New environments of cooperation and communication: computer-supported cooperative work; computer-mediated communication; virtual environments and the development of possible selves. Conclusions - electronic communication, social context and virtual identities.