1st Edition

New Technology and Mediated Chinese Tourists

Edited By Han Shen, Alei Fan, Laurie Wu Copyright 2023

    This book aims to curate a collection of articles to showcase the latest work and biggest trends shaping the global tourism industry in the past two decades - new technology and the Chinese tourists.

    While the emergence of new technology continues to propel the evolution of the tourism industry, Chinese tourists as a dominating market have won increasing attention across worldwide destinations. On one hand, the vast advancement of technology has fundamentally shifted the way Chinese tourists travel. On the other hand, the arrival of technologically savvy Chinese tourists has provoked tourism providers and destinations to adopt innovative technology (e.g., mobile payment). Standing on the edge of the third decade of the twenty-first century, the tourism industry and scholarly community are facing unprecedented challenges amidst exciting opportunities. Particularly, this line of research is perhaps timelier than ever, with the pandemic physically distancing people whilst augmenting technology's function in mediating social interactions and connecting lives beyond geographic boundaries.

    New Technology and Mediated Chinese Tourists will be a great resource for researchers and students of Tourism and Hospitality including those interested to understand how innovation and technology is embedded in the tourism industry. This book was originally published as a special issue of the Journal of China Tourism Research.

    Introduction—Embracing the Future: New Technology and Mediated Chinese Tourists

    Laurie Wu, Alei Fan and Han Shen

    1. Impact of High-speed Rail on Destination Accessibility: A Case Study of China

    Jin Weng, Xiaolin Zhu and Xin Li

    2. Hong Kong Millennials’ Intention to Visit Local Hotel Spas

    Lok Yan Jessie Lam and Yixing (Lisa) Gao

    3. Leisure Mobility of Chinese Millennials

    Jieyu (Jade) Shi, Alei Fan and Liping A. Cai

    4. Corporate Social Responsibility Communications on Social Media and Consumers’ Brand Engagement: A Case Study of Hotels in Hong Kong

    Cheukhei Danny Chung, Lisa Gao and Daniel Leung

    5. Channeling Life Satisfaction to Tourist Satisfaction: New Conceptualization and Evidence

    Yong Chen

    6. Relationship between Hotels’ Website Quality and Consumers’ Booking Intentions with Internet Experience as Moderator

    Liang Wang and Rob Law

    7. Social Media Comments about Hotel Robots

    Hio Nam Io and Chang Boon Lee


    Han Shen is Professor of Tourism at Fudan University, Shanghai, China.

    Alei Fan is Assistant Professor in White Lodging-J.W. Marriott, Jr. School of Hospitality and Tourism Management at Purdue University, USA.

    Laurie Wu is Associate Professor & Arthur F. McGonigle Research Fellow in the Department of Tourism and Hospitality Management at Temple University, USA.