Online Trust and Safety Tools to Combat Online Harms, Misinformation and Malicious Content

1. Developing Human Resiliency to Cyber Misinformation through Critical Thinking

Ho Hee Meng, Rosmawati and Ian McLoughlin

2. Improving Content Integrity via Provenance by Design: An Overview of Current and Emerging Approaches

Ryan Ko

3. The Dual Personas of Social Media Bots

Lynnette Hui Xian Ng and Kathleen M. Carley

4. Jailbreaking Large Language Models: Vulnerabilities and Countermeasures

Palash Nandi and Tanmoy Chakraborty

5. A Practical and Empirical Approach to Safety Testing for LLM-Powered Apps

Jia Yi Goh, Gabriel Chua, Shaun Khoo, Leanne Tan, Nyx Iskandar and Jessica Foo

6. Factuality of Large Language Models: An Adversarial Perspective

Baixiang Huang, Haoran Wang and Kai Shu

7. Stamping Out Online Sexual Exploitation of Children: Ground Support for Victims, Community Efforts, and Industry Responses

Sun Sun Lim, Sinni Lim and Naya Nandargi

8. Enhancing Online Safety: Policy Toolkit for Mitigating Digital Threats

Chew Han Ei, Carol Soon and Harkiran Kaur

9. Mitigating Harm, Defending Integrity: The Social Media Disinformation Landscape in the Philippines

Aries A. Arugay and Maria Elize H. Mendoza

10. Online Harm Prevention on the Frontline

Brent Carey

11. Information Verification Behaviours of Singaporeans in Early vs. Late-Pandemic Stages

May Lwin and Yumin Lin

12. The Use of Narratives in Cyber-Safety Education of Children and Adolescents

May Lwin and Yumin Lin

13. News-Finds-Me Perception and Its Roles in Online Trust and Safety

May Lwin, Yumin Lin, Zhang Hao Goh and Edson C. Tandoc Jr.

14. Navigating Trust in the Digital Age: Addressing Technology-Facilitated Sexual Violence

Razwana Begum

15. The Psychology of Avatars: Unveiling the Hidden Risks in Virtual Playgrounds

Rosleenda Ali

16. Rethinking Counternarratives: Toward Preventing Online Radicalization in Southeast Asia

Raneeta Mutiara

17. The Unexplored Role of Dramaturgy in Countering Violent Extremism (CVE) Online

Omer Ali Saifudeen

Biography

Ian McLoughlin is a professor at the Singapore Institute of Technology (SIT). His research work is in novel Artificial Intelligence (AI) techniques for deployment in speech and audio systems. He has published over 300 peer-reviewed papers, contributed to research achieving industry impact in four countries and authored textbooks with Cambridge University Press and McGraw-Hill.

Carol Soon is the Deputy Head and an associate professor (Practice) in the Department of Communications and New Media, National University of Singapore. She is also Vice Chair of Singapore’s Media Literacy Council and a member of the World Economic Forum’s Global Future Council on Information Integrity. Her research interests are in false information, online safety, digital literacy and inclusion, media regulation, new media and activism and public engagement and deliberation.

Roy Ka-Wei Lee is an assistant professor, the Cheng Tsang Man Early Career Chair Professor and the Associate Head (Research) of the Information Systems Technology and Design (ISTD) Pillar at Singapore University of Technology and Design (SUTD). He leads the Social AI Studio, a dedicated research group developing cutting-edge social AI systems. Beyond academia, he is a smart nation fellow at GovTech, collaborating with public agencies to enhance the safe deployment of AI systems across government.

May Lwin is the Vice Provost (Faculty Affairs) and President’s Chair Professor of Communication Studies at Wee Kim Wee School of Communication and Information (WKWSCI), Nanyang Technological University (NTU). She also serves as Joint Professor in the NTU LKC School of Medicine and is the director of Asian Health Behaviour Insights and Interventions (HABITS). A Fellow of the International Communication Association (ICA), she specialises in health communication and well-being of communities. Her research in online safety arena focuses on cybersafety issues regarding the young and vulnerable users, and the role of parents as well as educators in guiding the young.

Razwana Begum is the Head of the Global Security and Strategy Graduate Programme at the School of Humanities and Behavioural Sciences at the Singapore University of Social Sciences (SUSS). Her research interests include criminology, governance and public safety. She served as a Nominated Member of Singapore’s 14th Parliament (2023–2025), where she focused on advancing issues related to public safety, women and children.

Zhu Feida teaches computer science and is the Associate Dean, Partnerships and Engagement, at the Singapore Management University. One of his research areas is in safety and security, such as privacy-preserving data sharing and analytics.