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Operations Management for Healthcare book cover

2nd Edition

Operations Management for Healthcare

By Jan Vissers, Sylvia Elkhuizen, Nathan Proudlove Copyright 2023
348 Pages 122 B/W Illustrations
by Routledge

348 Pages 122 B/W Illustrations
by Routledge

348 Pages 122 B/W Illustrations
by Routledge
Also available as eBook on:
This fully updated edition of the bestselling textbook on Health Service Operations Management provides an invaluable reference for students and researchers in the fields of healthcare management, operations management and patient flow logistics. Featuring theoretical frameworks and a comprehensive set of practical case studies, this book also covers subjects such as hospital planning and supply... Read more

 

Preface

1 Introduction
   Jan Vissers, Sylvia Elkhuizen and Nathan Proudlove

 

Part I Theory and Concepts

2 HSOM concepts
   Jan Vissers, Sylvia Elkhuizen and Nathan Proudlove
 
3 Data and Modelling
   Nathan Proudlove

4 Operations management of units
   Sylvia Elkhuizen 

5 Operations management of process chains
   Jan Vissers

6 Improvement approaches
   Sylvia Elkhuizen and Nathan Proudlove 

7 Linking operations with outcomes
   Jan Vissers, Sylvia Elkhuizen and Mahdi Mahdavi

 

Part II Practice and improvement

Improving healthcare practice
Jan Vissers, Sylvia Elkhuizen and Nathan Proudlove

8 Improving operations management of units
   Jan Vissers, Sylvia Elkhuizen and Nathan Proudlove

9 Improving operations management of process chains
   Jan Vissers, Sylvia Elkhuizen and Nathan Proudlove

10 Improving operations management of networks
     Jan Vissers, Sylvia Elkhuizen and Nathan Proudlove 

11 Use and misuse of Queueing Theory for hospital capacity decisions
      Nathan Proudlove

12 Surgical admission planning and patient mix optimisation
     Jan Vissers

13 Using pathways to model care processes and analyse performance
    Jan Vissers

14 Comparative OM analysis of stroke services in six EU countries
     Jan Vissers, Sylvia Elkhuizen and Mahdi Mahdavi

15 Analysing process and unit OPM performance for General Surgery
     Sylvia Elkhuizen 

16 Master scheduling of medical specialists
     Jan Vissers

17 Cardio Care simulation. Modelling the interaction between resources
     Jan Vissers

 

 

Biography

Jan Vissers is affiliated to the Erasmus University Rotterdam, and the Erasmus School of Health Policy and Management where he had a chair as Professor of Health Services Operations Management between 2004 and 2016. He retired in 2016 but is still active in publishing papers and supervising students Master Healthcare Management doing their thesis work on a topic related to operations management.

Sylvia Elkhuizen is Assistant Professor of Health Services Operations Management at the Erasmus School of Health Policy and Management, Erasmus University Rotterdam, the Netherlands.

Nathan Proudlove is an Associate Professor in the Health Management Group at Alliance Manchester Business School of the University of Manchester, UK.

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