Operations Management in Context provides students with excellent grounding in the theory and practice of operations management and its role within organizations.
Structured in a clear and logical manner, it gradually leads newcomers to this subject through each topic area, highlighting key issues, and using practical case study material and examples to contextualize learning. Each chapter is structured logically and concludes with summary material to aid revision. Exercises and self-assessment questions are included to reinforce learning and maintain variety, with answers included at the end of the text.
"This is an excellent introductory text. It makes the principles of
operations management accessible to a wide range of students by recognising
the importance of operations management to services and the not for profit
sector. It is well structured and written in a clear easy to read style,
with helpful examples and case studies. By concentrating on the practice of
operations management rather than quantitative methods and techniques it is
likely to appeal to a wide audience. The book succeeds in achieving its
stated objectives and is a welcome addition to the growing number of UK
originated operations management texts."
David Barnes, Royal Holloway University
The operations function; The context of operations management; Organisation of the operations process; Design and measurement of work; Managing productivity at work; Planning and control of work: the management of capacity; Planning and control of work: the management of materials; Scheduling batch and flow processes; Project planning and control; Purchasing and supply chain management; Quality management; Strategic issues in operations management; Case studies.