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Operations Management



ISBN 9780415249249
Published March 20, 2003 by Routledge
2160 Pages

 
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Book Description

Operations management is concerned with the fundamental activity of organizations - how they provide goods and services. One of the earliest branches of business and management studies, the increase in international competition has seen a resurgence of interest in the development of the operation management field.
This collection is international in scope, and addresses the four key areas of the subject:
* the foundations of operations management
* the interaction between operations and strategy
* the role of technology
* 'Japanization' and 'just in time' techniques.
With a new introduction providing an overview of the key concepts, and an extensive index, this collection will prove an invaluable reference tool and teaching aid.

Table of Contents

Volume I

1. Lewis, M. A. and N. Slack 'Selecting Critical Readings in Operations Management and Strategy', Introductory Chapter, 2002

Section A: The Evolution of Manufacturing and Service Operations Management

2. Wilson, James M. 'An Historical Perspective on Operations Management', Production and Inventory Management Journal, Third Quarter, pp. 61-66, 1995

3. Smith, Adam Chapter I from Book I of An Enquiry into the Nature and Causes of the Wealth of Nations, pp. 4-11, 1776

4. Lewis, M.A. 'Reviewing Charles Babbage's (1835, Charles Knight, London) On the economy of machinery and manufactures through a POM lens' , 2002

5. Locke, Edwin 'The Ideas of Frederick Taylor: An Evaluation', Academy of Management Review, vol. 7, pp. 14-24, 1982

6. Ford, Henry with S. Crowther 'The Secret of Manufacturing and Serving' and 'Getting into Production', Chapters IV and V from My Life and Work, William Heinemann, London, pp. 64-90, 1922

7. Ford, Henry with S. Crowther 'Reaching Back to the Sources' and 'The Meaning of Time', Chapters IX X from Today and Tomorrow, William Heinemann, London, pp. 99-119, 1926

8. Buffa, E.S. 'Research in Operations Management', Journal of Operations Management, 1(1), pp. 1-7, 1982

9. McCloskey, J.F. 'The Beginning of Operations Research 1934-1941', Operations Research, 35(1), pp. 143-152, 1987

10. Little, J.D.C. 'Tautologies, models and theories: can we find laws of manufacturing', IIE Transactions, 24(3), pp. 7-13, 1992

11. Andrews, C.G. et al. 'The Critical Importance of Production and Operations Management', Academy of Management Review, 7, pp. 143-147, 1982

12. Voss, Chris 'Operations Management - from Taylor to Toyota - and Beyond', British Journal of Management, Volume 6 Special Issue, pp. 17-29, 1995

13. Krafcik, J., 'The Triumph of Lean Production', Sloan Management Review, 30(1), pp. 41-52, 1988

14. Schmenner, Roger L. and Morgan L. Swink 'On theory in Operations Management', Journal of Operations Management, 17, pp. 97-113, 1998

15. Johnston, R. 'Operations: From Factory to Service Management', International Journal of Service Industry Management, 5(5), pp. 49-63, 1994

16. Levitt, T. 'A Production-Line Approach to Service', Harvard Business Review, September-October, pp. 41-52, 1972

17. Chase, R.B. 'The Customer Contact Approach to Services: Theoretical Bases and Practical Extensions', Operations Research, 29(4), pp. 698-705, 1981

18. Harvey, Jean. 'Operations Management in Professional Service Organisations: A Typology', International Journal of Operations and Production Management, 10(4), pp. 5-15, 1990

19. Cook, David, P., C.H. Goh and C.H. Chung 'Service Typologies: A state of the art survey", Production and Operations Management, 8(3), Fall, pp. 318-338, 1999

20. Skinner, W. 'Manufacturing: Missing Link in Corporate Strategy", Harvard Business Review, May-June, pp. 136-145, 1969

21. Adam, E.E. and P.M. Swamidass 'Assessing Operations Management from a Strategic Perspective', Journal of Management, 15(2), pp. 181-203, 1989

22. Anderson, J.L., G. Cleveland and R.G. Schroeder "Operations Strategy: A Literature Review", Journal of Operations Management, 8(2), April, pp 133-158, 1989

23. Barney, J "Firm Resources and Sustained Competitive Advantage", Journal of Management, Vol. 17, No. 1, pp. 99-120, 1991

24. Teece, D. and G. Pisano 'The Dynamic Capabilities of Firms: an Introduction', Industrial and Corporate Change, 3(3), pp. 537-556, 1994 25. Hayes, R.H. and G. Pisano 'Manufacturing Strategy: At the Intersection of Two Paradigm Shifts', Production and Operations Management, 5(1), Spr

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