1st Edition

Organizational Behaviour
Performance Management in Practice

ISBN 9780415481434
Published August 16, 2010 by Routledge
608 Pages 75 B/W Illustrations

USD $89.95

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Book Description

This book offers a fresh and comprehensive approach to the essentials that constitute the discipline of organizational behaviour with a strong emphasis on the application of organizational behaviour and performance management in practice.


It concentrates on the development of effective patterns of behaviour, values and attitudes, and relates these issues to effective organization performance in times of organizational and environmental change and turbulence. The book is divided into four parts, providing a clear structure for the study of the subject:


  • Part One: The context of organizational behaviour
  • Part Two: The disciplines of organizational behaviour
  • Part Three: Organizational behaviour in practice
  • Part Four: Organizational behaviour – expertise and application


Organizational Behaviour is packed with references to current topics, practical examples and case studies from large corporations from around the world, including Ryanair, The Body Shop and RBS. This book covers examples of both good and bad practice, making it an interesting and unique introduction to the study of organizational behaviour.

Table of Contents

Part I: The Context of Organisational Behaviour  1. Introduction to Organisational Behaviour  2. OB in its Environment  3. Change  Part II: The Foundations of Organisational Behaviour  4. Perception  5. Attitudes, Values and Beliefs  6. Ethics and Standards  7. Motivation  8. Communication  9. Influence, Power and Authority  10. Organisational Politics  11. Conflict  12. Teams and Groups  13. The Nature of Work  14. Technology  15. Culture  Part III: Organisational Behaviour in Practice  16. Leadership  17. Change  18. Organisation Structure and Design  19. Human Resource Management and Employee Relations  Part IV: Organisational Behaviour: Expertise and Application  20.  The Nature of General Management  21. Strategic Management  22. Operations Management  23. Workplace Behaviour  24. Stress: 25. Leading and Managing for the Future

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Richard Pettinger is Principal Teaching Fellow and Reader in Management Education at University College London, where he is also Director of the undergraduate Information Management for Business programme. He also continues to consult with organizations in all sectors.