216 Pages 9 B/W Illustrations
by Routledge

216 Pages 9 B/W Illustrations
by Routledge

216 Pages 9 B/W Illustrations
by Routledge

Although ‘VUCA’ is not a new term, the features of the world it describes, a volatile, uncertain, complex and ambiguous environment, have never been more valid. The VUCA world has become the new reality for business, specifically for hospitality and tourism organizations that are more vulnerable than any other sector due to the historically-recognized turbulent environment in which they operate.... Read more

Introduction

Chapter 1. Organizational Resilience, Related Constructs and the VUCA Concept in Organizational Studies

Chapter 2. Organizational Resilience and Related Concepts in Hospitality and Tourism Management Studies

Chapter 3. The Conceptual Model of Organizational Resilience in Hospitality and Tourism

Chapter 4. Organizational Resilience in Polish Hospitality and Tourism Organizations

Chapter 5. Organizational Resilience in Hospitality and Tourism Organizations in Türkiye

Chapter 6. Organizational Resilience in Hospitality and Tourism Organisations in the United States

Chapter 7. Concluding remarks

Biography

Malgorzata Rozkwitalska-Welenc is a Professor in Economics, Management, and Quality Sciences and works as a Professor at WSB Merito University in Gdansk, Poland.

Jacek Borzyszkowski is a doctor habilitated in Economics, Management, and Quality Sciences and works as an Associate Professor at WSB Merito University in Gdansk, Poland.

Beata A. Basinska is an Associate Professor of Work and Organizational Psychology in the Faculty of Management and Economics at Gdansk University of Technology, Poland.

Fevzi Okumus is the Central Florida Hotel and Lodging Association Preeminent Chair Professor within the Hospitality Services Department at the University of Central Florida’s Rosen College of Hospitality Management, USA.

Osman M. Karatepe is a Professor of Marketing in the Faculty of Tourism at Eastern Mediterranean University, North Cyprus, Türkiye.