1st Edition

Organizations, Communication, and Health

Edited By Tyler R. Harrison, Elizabeth A. Williams Copyright 2016
    462 Pages
    by Routledge

    462 Pages
    by Routledge

    Organizations, Communication, and Health focuses on theories and constructs of organizational communication and their relationship to health. The goal of the volume is to offer a current picture of organizational and organizing processes and practices related to health.

    Research in the area of health communication has expanded in recent years, and this research has advanced understandings of campaigns, patient/provider interactions, and social support. However, a gap in the area of health, organizations, and organizing processes emerged, a niche this volume fills. It does so by having chapters identify an organizational theory or organizing process and how aspects of that theory relate to health. Chapters discuss how to marry theory to practice and the other factors (e.g., organizational structure, role, occupation, industry, or environment) that need to be considered in the process of utilizing the theory in organizations.

    This volume, aimed at advanced undergraduate and graduate students studying health communication, as well as health professionals, provides useful theory and practice related the organizations and health, and issues a call for further theorizing on the practice of health communication in organizations.


    List of Illustrations


    About the Contributors

    1. Introduction to Organizations, Communication, and Health: Exploring Intersections for Theory, Practice, and Change

    Tyler R. Harrison and Elizabeth A. Williams

    Section 1: Organizing and Communication Issues and Processes in Health Care Organizations and Professions

    2. The Role of Professional Logic in Communication in Health Care Organizations

    John C. Lammers and Jeffrey D. Proulx

    3. Organizational Entry, Socialization, and Assimilation in Health Care Organizations

    Karen K. Myers and Bernadette M. Gailliard

    4. A Systems Framework for Health Care Team Communication

    Kevin Real and Marshall Scott Poole

    5. Decision Making in Medical Teams

    Torsten Reimer, Tillman Russell, and Christopher Roland

    6. Improving Patient Accrual to Research Studies and Clinical Trials through Communication Design Interventions

    Susan E. Morgan and Ashton Mouton

    7. Work Space, Gendered Occupations, and the Organization of Health: Redesigning Emergency Department Communication

    Joshua B. Barbour, Rebecca Gill, and Marleah Dean

    8. Moral Dissent in Health Care Organizations

    Ryan S. Bisel and Alaina C. Zanin

    9. Conflict Management in Health Care Organizations: Navigating the Intersection of Patients, Families, and Health Care Workers

    Paula Hopeck

    Section 2: Work and Organizations’ Effect on Individuals’ Health

    10. Conflict, Social Support and Burnout/Turnover among Health Care Workers: A Review of Developments in Organizational Conflict Theory and Practice

    Kevin B. Wright and Anne M. Nicotera

    11. Workplace Wellness Campaigns: The Four Dimensions of a Whole Person Approach

    Jennifer A. Scarduzio and Patricia Geist Martin

    12. Corporate Social Responsibility and Employee Health

    Steven K. May

    13. Do I Feel Like I’m a Part of this Organization? Organizational Identification and Using Technology to Communicate About Health

    Keri K. Stephens and Yaguang Zhu

    14. The Social Diffusion of Health Messages in Organizations

    Tyler R. Harrison

    15. Serious Games, Health, and Organizing

    Nick Carcioppolo, Jessica Wendorf, and Lien Tran

    16. Constructing Organizational Knowledge: Theorizing Processes and Practices Conducive to Health

    Heather E. Canary

    17. Institutional Theory and the Communication of Health Care Organizations

    John C. Lammers and Natalie J. Lambert

    Section 3: Collaboration, Design, and Interorganizational Efforts to Improve Health

    18. Organizing Transdisciplinary Research: A Breast Cancer and the Environment Collaborative Model

    Kami Silk and Sandi Smith

    19. Getting by With a Little Help from my Friends: Nonprofits’ Use of Third Parties to Promote Public Health

    Thomas Hugh Feeley and Aisha K. O’Mally

    20. Leading Interorganizational Health Collaborations: The Importance Of Multi-Dyadic Relationships

    Elizabeth A. Williams

    21. Using Social Capital to Build Global Health Initiatives: Connecting Organizations and Citizen-Stakeholders through Social Media

    Lisa V. Chewning

    22. Networked Forms of Organizing, Disaster-Related Disruptions, and Public Health

    Marya L. Doerfel

    23. Community Acceptance Theory in the Shadow of Ebola: Building Health and Empowerment Networks

    Maureen Taylor and Michael L. Kent

    24. Design Thinking about Communication in Health System Innovation: Orchestrating Interaction and Participation for Wellness

    Mark Aakhus and Tyler R. Harrison



    Tyler R. Harrison (PhD, University of Arizona) is a professor of Communication Studies and a member of the Center for Communication, Culture, and Change at the University of Miami. His research focuses on the design, implementation, and evaluation of communication systems for organizational, health, and conflict processes.

    Elizabeth A. Williams (PhD, Purdue University) is an assistant professor of Communication Studies at Colorado State University and an affiliate faculty member in the Colorado School of Public Health. Her current work examines the intersections among identification, leadership, training initiatives, and policy implementation in a variety of organizational contexts.