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Patient Safety and Serious Incident Responses: The Essentials book cover

1st Edition

Patient Safety and Serious Incident Responses The Essentials

Edited By Alison Elliott, Karen Wright Copyright 2025
216 Pages 9 B/W Illustrations
by Routledge

216 Pages 9 B/W Illustrations
by Routledge

216 Pages 9 B/W Illustrations
by Routledge
Also available as eBook on:
This step-by-step guide takes the reader through the complex process of investigating serious incidents in health, social care, and criminal justice environments, acknowledging differences of culture and context that shape an investigation. Taking a multi-disciplinary approach, Part 1 begins by exploring the key principles of investigation, including ethical and legal perspectives, the... Read more

Acknowledgements

Table of figures

Editors & Contributors

Foreword: Professor Mike Thomas

Introduction : Karen M. Wright & Alison Elliott 

PART 1. Principles of investigation

1:  Understanding and Avoiding Unconscious Bias:   Alison Elliott 

2:  To Debrief or not to Debrief:   Frankie Westoby. 

3: The Theoretical and legal principles of formal investigations:  Jenny Shaw.

4: Family engagement – why it matters:  Julian Hendy. 

PART 2:          Conducting the investigation. 

5: Planning Investigations: Kevin Wright & Tiff Sinclair 

6. Individual investigative Interviews: Alison Elliott & Karen Wright 

7: Managing Interpersonal dynamics, and issues with group interviews: Sue Ellis. 

8: Processing, reviewing and analysing material: Karen M Wright & Alison Elliott 

PART 3 : Investigating in diverse environments. 

9: Managing Diversity and Vulnerability:  Peggy Mulongo & John Wainwright 

10: Serious incident investigations involving children and young people: Louise Hamer & Tim McDougall 

11:  Investigations in the custodial setting – practical advice: David Durrant 

12: Investigating within the military context: James Clapson. 

13: Fitness to Practice Investigations : Joanne Keeling. 

14: Managing Organisational Dynamics:  Jo Ramsden. 

PART 4: Post- investigation reporting, learning & development 

15: Approaches to managing information post investigation: Jenny Shaw.

16: How to present a report & the executive summary: Teresa Lean. 

17: ‘Cautionary tales: investigations - the effects on staff involved’: Panchu Xavier 

18: The coroner’s inquest and attendance to an inquest hearing: Louise Swarbrick. 

19: Closing the loop: Creating learning from the incident: Kim Bennett & Panchu Xavier 

Glossary of Terms. 

 

Biography

Alison Elliott is a Senior Lecturer at the University of Central Lancashire and Programme Lead: Offender Personality Disorder Programme.

Karen M. Wright is Professor Emerita at the University of Central Lancashire, practicing psychotherapist, Chair of an NHS research Ethics Committee, and registered nurse.

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