Contents: Part I Introduction: Introduction, John R. Wilson, Ann Mills, Theresa Clarke and Beverley Norris; Real prediction for real performance, Neville Moray. Part II Passengers and Public: Wayfinding, accessibility, inclusive design and passenger information systems: 'Euston station and beyond', Matt Pattison, John R. Wilson and Theresa Clarke; Improving the content and placement of anti-trespass signs, Nicola Forsdike, Claire Turner, Fiona Bellerby, Sue Nelson and Paul McGuire; Travel information vs commercial signboards: the battle between travel and shopping, Aswina D.P. Zwaagstra. Part III Driver Performance and Workload: Assessing the impact of increased numbers of CCTV images on driver only operation of a train, M. Wood, M. Freer, E. Grimes and N. Brook-Carter; Understanding driver route knowledge, R. Luther, H. Livingstone, T. Gipson and E. Grimes; Robot trains: results of focus groups with remote control operators in the United States and Canada, Stephen Reinach. Part IV Driving and Cognition: Cognitive workload of train drivers, Ilse Gillis; Train drivers and fatal accidents on the rails: psychological aspects and safety, Valdimar Briem, Sonia de Lima and Camilla Siotis; The cognitive tasks of the driver: the approach and passage through diverging junctions, Amanda C. Elliott, Sarah D. Garner and Elaine Grimes; A train driving simulator experiment to investigate driver fault diagnosis, W.H. Gibson, M.W. Halliday, L. Sutton, J. Shelton and M. Bond. Part V Train Cab and Interfaces: Simulation and Design: An ergonomics methodology for retrofitting equipment in train cabs, Katie Buchanan, Gary Davis and Richard Roels; The Waterfall train accident: implications and lessons learnt, Andrew S. McIntosh and Graham Edkins; Determining user requirements for a human factors research train driver simulator, Thomas K. Yates, Sarah C. Sharples, Ged Morrisroe and Theresa Clarke; A facility for testing ERTMS/ETCS conformity and human factors, Klaus P. Jaschke, Katrin Hartwig, Michael Meyer zu Hörste and Karsten Lemmer; Cardboard to computers: an evolution of design visualisation, Karen Wright. Part VI Routes, Signage, Signals and Drivability: Early route drivability assessment in support of railway investment, W. Ian Hamilton, Emma Lowe and Charlotte Hill; Development of a route assessment checklist tool for train operators, Mark Newman, Claire Turner, Ann Mills and John Peters; Informing signage positioning rules through a human factors assessment of signal/sign co-location, Charlotte Hill, Harry Blanchard and Mike Carey. Part VII Signalling and Control of the Railway: Mental workload assessment and the development of the operational demand evaluation checklist (ODEC) for signallers, Laura Pickup and John Wilson; Supervision in signal boxes, Stuart Dickinson and Emma Lowe; Prediction of signaller workload, Toby Garner, Mark Newman, Chris Lowe and W. Ian Hamilton; Collecting human factors attitudes and opinions from signallers: development and use of REQUEST (the railway ergonomics questionnaire), Brendan Ryan, John R. Wilson, Sarah Sharples and Eleanor Marshall; Ergonomics assessment of lever operation in mechanical signalling, R.J. Muffett; From the horse's mouth: the contribution of subject matter experts (SMEs) to study of rail work systems, Gemma Cox, Trudi Farrington-Darby and Richard Bye; Work analysis and distributed cognition representation of integrated rail operations, R. Bye, T. Farrington-Darby, G. Cox, G.R.J. Hockey, J.R. Wilson and T. Clarke. Part VIII Planning for the Railway: Planning, reasoning and patterns of inferences: an empirical study into the reasoning of staff planners in the Netherlands Railways, René Jorna and Derk Jan Kiewiet; Implementation of a test system for evaluation of new concepts in rail traffic planning and control, Bengt Sandblad, Arne W. Andersson, Arvid Kauppi and Johan Wikström; Task oriented support for train shunting planning, Wout Van Wezel. Part IX Engineering Work and Maintenance: Understanding the underlying causes of procedures violations and developing effective preventative strategies, David Embrey; Human factors in the management of engineering possessions: the roles of the engineering supervisor and PICOP, Brendan Ryan, John R. Wilson, Alex Schock, Emma Lowe and Fiona Kenvyn; Human factors integration for the computerised track access control system, Chris Lowe, Dan Lock, Barnaby Annan, Paul Thompson and Paul Raistrick. Part X Level Crossings: The impact of aggressive driving on the design of level crossing safety measures, Andrej Godec and Zdravko ToÅ¡; Human factors issues at level crossings: a reference tool for inspectors, Hayley Dixon, Andy Baker, and Claire Dickinson; Human factors in the upgrading of railway control equipment, John Wood, Mark Brunt, Claire Fix, Andy Harding and Theresa Clarke; The effect of a level crossing upgrade on signaller workload and staffing requirements: a case study, Amanda J. Widdowson. Part XI Accidents and Safety: Maximisin
