Performance-Based Management Systems: Effective Implementation and Maintenance, 1st Edition (Hardback) book cover

Performance-Based Management Systems

Effective Implementation and Maintenance, 1st Edition

By Patria de Lancer Julnes

Routledge

288 pages | 7 B/W Illus.

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Hardback: 9781420054279
pub: 2008-12-22
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eBook (VitalSource) : 9781315089973
pub: 2017-09-29
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Description

Expectations for performance management systems continue to grow in the public sector. Yet few administrators know how to effectively implement and sustain these systems. Performance-Based Management Systems: Effective Implementation and Maintenance supports practical efforts to build and maintain performance management systems in public organizations, explaining obstacles to measurement efforts and providing guidance on how to overcome them.

The book begins by exploring performance measurement as a key element of performance-based management systems. It discusses its legacy and its limitations and offers competing explanations of the factors that constrain its effective use. Next, it focuses on building theory in support of practice through a mixed methods approach. It examines research reconciling the conflicting explanations for the lack of proper use of performance measurement information. Then it offers new insights for developing a context-sensitive model of performance measurement that can lead to effective practices.

The third part develops these insights into a pragmatic model of performance-based management. It provides a realistic explanation of the contributions of performance measurement and gives advice derived from current practice. The author concludes by highlighting the rationale, methods, and findings of two studies that served as the foundation for this book. She also provides final suggestions of how to move practice and theory forward.

This volume explains why performance measurement is not more widely used in the public sector, and explores how implementation of performance measurement can be improved with insights gained from extant literature on public policy, organizational politics and culture, and knowledge utilization. Mastery of this material will enable practitioners to understand how to effectively implement policies that will positively impact their organizations and their employees.

Table of Contents

Making the Case for Performance Measurement and Performance-Based Management

Introduction

Using Performance Measurement Information

Building Theory in Support of Practice Through a Mixed Methods Approach

Theoretical Framework

Research Methodology

Survey Data Description and Preparation for Hypotheses Testing

Modeling Causal Linkages

Letting Practice Inform Theory

Interpreting Survey Findings

Contextualizing the Quantitative Model

Two Overarching Themes

Summing Up and Moving Forward

Summary and Final Recommendations for Theory and Practice

Appendix

References

Index

About the Series

Public Administration and Public Policy

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Subject Categories

BISAC Subject Codes/Headings:
POL000000
POLITICAL SCIENCE / General