3rd Edition
Performance and Innovation in the Public Sector Managing for Results
Managing for results is increasingly important for the success of public organizations. Performance and Innovation in the Public Sector is a comprehensive textbook that examines a broad range of performance strategies.
Today’s public managers require a broad toolkit and a deep, current understanding of the following: performance management, digital government, collaboration, strategic planning, innovation, lean government, and managing people for performance. This book provides a thorough overview of broad paradigms and their emergence, practical strategies along with examples and up-to-date applications, and an appreciation for the diverse contexts of public organizations resulting in varied and tailored improvements. Each chapter assists students in applying each tool at work. Performance and Innovation in the Public Sector provides a balance of scholarship and practice, offers flexibility for instructors, and is written in an accessible style that students and professionals appreciate.
This revised, much-anticipated third edition includes an increased emphasis on improving governance and innovation, as well as up-to-date examples that demonstrate best practices for performance in diverse public sector settings.
Winner of the American Society for Public Administration Outstanding Book Award 2024.
Preface
1. What Is Public Performance? An Overview
2. Strategies and Conditions for Success
3. Performance Management: The Art of Design
4. Digital Government
5. Innovation in the Public Sector
6. Strategic Planning and Management
7. Lean and Agile Government
8. Partnerships in the Public Sector
9. Performance Through People
10. Frontiers in Public Performance: Bigger Challenges
Index
Biography
Evan Berman is a leading award-winning scholar in public administration with research areas in public performance and management, leadership, comparative public management, and HRM. He is past Chair of the Section on Public Performance and Management of the American Society for Public Administration (ASPA). He is the author of fifteen books, and he has received major awards such as the Fred Riggs Award for Lifetime Career Achievement in International and Comparative Public Administration, the Distinguished Research Award, jointly awarded by ASPA and the Network of Public Schools for Politics, Affairs and Administration (NASPAA) and the H. George Award Fredrickson Award (ASPA). He is senior editor of Public Performance & Management Review, a Fellow of the National Academy of Public Administration (NAPA), and Professor of Public Management at Fundação Getúlio Vargas (FGV-EAESP), Brazil’s leading private university. Evan has frequently published in the leading journals of the field (e.g., Public Administration Review). He is also a visiting professor at Fudan University (Shanghai) and the University of Indonesia (Jakarta). He has also been a professor at Louisiana State University and the University of Central Florida. Evan has worked and consulted for national and local governments in the U.S., Asia and New Zealand.
Imane Hijal-Moghrabi is Associate Professor of Public Administration at the University of Texas Permian Basin (UTPB). Her research interests include change management and innovation, performance management and budgeting, government ethics, and HR-related topics. Her work appears in Public Performance & Management Review, Review of Public Personnel Administration, Public Integrity, Administration & Society, Public Organization Review, Public Administration Quarterly, and International Journal of Public Sector Management. She received her Ph.D. from UT-Dallas and has served for about seven years as a Financial Controller/Chief of Bureau at the Lebanese Ministry of Finance.
“Berman and Hijal-Moghrabi draw on their extensive international experience to ensure this third edition of their book is fully up-to-date, comprehensive and authoritative. This is a great textbook for students and an excellent guide for public sector practitioners.”
Andrew Podger, Australian National University, Australia, former Public Service Commissioner“This new third edition by Berman and Hijal-Moghrabi comes just in time when pressures mountain on governments around the world to innovate and improve outcomes vis-à-vis crises and emergencies. It is a must-read volume with state-of the art analysis for scholars, students, and public servants, whose public missions become more complicated and demanding with every passing day.”
Eran Vigoda-Gadot, Division of Public Administration & Policy, School of Political Science, University of Haifa, Israel“This third edition of Performance and Innovation in the Public Sector promises to be one of the field’s best investments. It is a welcome distillation of the latest peerreviewed research in the field, a roadmap for improving performance, and toolkit for accelerating the journey with the most recent management emphases. If public organizations are to keep faith with their citizens, they must be cognizant of the knowledge base that Berman and Hijal-Moghrabi so clearly distill.”
Marc Holzer, National Center for Public Performance, Suffolk University-Boston, USA“The next decades will challenge our public sectors to combine service delivery and crises governance. This will require performance and innovation. Berman and Hijal-Moghrabi’s book is part of the solutions to make this happen.”
Geert Bouckaert, KU Leuven Public Governance Institute, and Institute of Innovation and Public Purpose (UC London)“Berman and Hijal-Moghrabi have provided an extremely valuable overview of the many approaches to improving public innovation and performance. Students and practitioners will appreciate the clear exposition, many examples from around the world, and how-to guidance.”
John M. Bryson, McKnight Presidential Professor Emeritus, University of Minnesota, USA“Today’s extreme dynamics create near-impossible challenges for public managers. Yet, they must succeed. This classic textbook, reinvented for today’s world, provides the goods. Key research findings and need-to-know strategies are offered in accessible language. Practitioners everywhere will benefit from this treasure trove.”
Arjen Boin, Leiden University, The Netherlands“This masterpiece by Berman and Moghrabi describes various contemporary issues related to performance and organization needed by developing countries like Indonesia. Berman and Moghrabi’s understanding of various theories of public sector organization, as well as their experience in helping many public sectors to carry out reforms, makes this book not only provide a development paradigm for public sector performance and innovation, but also become a playbook for public sector managers to create adaptive and agile organizations in facing VUCA Era.”
Muhammad Yusuf Ateh, Head of Indonesia’s National Government Internal Audit Agency“This new edition continues to provide a fundamental and reflective guide to performance and innovation in the public sector, informed by latest scholarship and international experience.”
Martin Lodge, London School of Economics, UK
