This collection elaborates an innovative analytical framework for knowledge communication, bringing together insights from a range of professional settings to highlight how a cross-disciplinary approach can promote a new view of knowledge that emphasizes constructivist and cognitivist perspectives.
The volume seeks to draw connections between different disciplines’ traditionally disparate studies of knowledge communication, defined here as the communication of domain knowledge between experts of the same discipline, experts of different disciplines, or non-experts with an interest in developing expert knowledge. Featuring work from scholars across linguistics, corporate communication, and sociology on diverse professional environments, chapters focus on one of three central aspects in the communication of expert knowledge: the textual carrier of the interaction, the roles and relationships between parties in these interactions, and the contexts in which the texts and communication occur. Taken together, the collection elucidates the value of an approach that supposes that expertise is co-created in interaction under the conditions of human cognitive systems and that knowledge asymmetries can offer both challenges and opportunities to better understand and generate new forms of communication and specialized knowledge.
This book will be of interest to scholars interested in language and communication, professional communication, organizational communication, and sociology of knowledge.
List of Contributors
0 Jan Engberg / Antoinette Fage-Butler / Peter Kastberg: Introduction
1 Carmen Heine: Research methods to investigate knowledge types in professional text production
2 Alexander Holste: Knowledge Communication as an Imitation Game: About Conceptual and Empirical Boundaries of Co-Construction in Human-bot Interaction
3 Jan Engberg / Carmen Daniela Maier: The dynamics of knowledge and expertise in social media interactions: Knowledge types, processes of co-constructing knowledge and discursive reactions
4 Mia Thyregod Rasmussen: Communication Network Roles as Knowledge Communicative Positions
5 Ushma Chauhan Jacobsen: Knowledge Asymmetry, and Corvus Corax in Greenland/Denmark: Locating method
6 Peter Kastberg: Modelling Knowledge Communication as Co-Actional Communication
7 Antoinette Fage-Butler: Knowledge communication during the pandemic: Constructing the emergent knowledge of COVID-19 on Danish institutional webpages
8 Helle Dam Jensen / Anja Krogsgaard Vesterager: Students’ activation, construction, and use of knowledge
9 Sae Oshima: Knowledge Work of Professional Clients
10 Christiane Zehrer: Knowledge Communication in Interdisciplinary Settings: Ontological Solutions and Conceptual Challenges
11 Klarissa Lueg / Jens Rennstam: How knowledge moves across social fields: a conceptual illustration of the antenarrative field of economic degrowth thinking
12 Patrizia Anesa: Language and Law in the Post-disciplinary Landscape: A Knowledge Communication Perspective
List of contributors
Patrizia Anesa, Bergamo University, Italy
Patrizia Anesa is an Associate Professor in English Language and Translation. She holds a PhD in English Studies, with a specialization in professional communication. Her research interests lie primarily in the area of specialized discourse, and, in particular, in the investigation of knowledge asymmetries in expert-lay communication.
Jan Engberg, Aarhus University, Denmark
Jan Engberg is Professor of Knowledge Communication at the School of Communication and Culture, Section of German Business Communication. His main research interests are the study of texts and genres in the academic field, cognitive aspects of domain specific discourse and the relations between specialized knowledge and text formulation as well as basic aspects of communication in domain-specific settings. His research is focused upon communication, translation and meaning in the field of law.
Antoinette Fage-Butler, Aarhus University, Denmark
Antoinette Fage-Butler is an Associate Professor at the Department of English, School of Communication and Culture, where she gained her PhD in Knowledge Communication. Her research interests lie primarily in discursive and cultural aspects of knowledge communication, with particular focus on the communication of risk and trust between authorities and the public. She is currently Principal Investigator of the (Mis)trust of Scientific Expertise research project at Aarhus University.
Carmen Heine, Aarhus University, Denmark
Carmen Heine, Associate Professor (PhD), is a writing and translation scholar at the School of Communication and Culture. Her research area is the interdisciplinary interface between writing research and translation studies, her core research areas are research methodology, technical writing and translation, web-based communication, academic writing, writing didactics and text production process research. As a member of the advisory board of the German Society for Applied Linguistics, she co-heads the section "Writing Research".
Alexander Holste, University of Duisburg-Essen, Germany
Alexander Holste is a research associate focusing on knowledge communication, especially textual knowledge. He conceptualizes "Automated Knowledge Communication" (postdoctoral thesis). The German Association for Applied Linguistics awarded the prize „Professional Communication" (2021/22) for his doctoral thesis on the topic of semiotic efficiency. He worked as a technical writer (Deutsche Bahn/German Railways), and currently assists tendering authorities (State of North Rhine-Westphalia).
Ushma Chauhan Jacobsen, Aarhus University, Denmark
Ushma Chauhan Jacobsen is Associate Professor at the Department of English, Aarhus University. Her research areas include professional and transcultural communication, English as a global/international language, cosmopolitanism, and language and cultural representations in the media and creative industries. She has earlier published her work in the European Journal of Cultural Studies, Language and Intercultural Communication and Arts Management Quarterly, and has co-edited The Global Audiences of Danish Television Drama (Jensen & Jacobsen, 2020). Her current research follows decolonization processes in contemporary Greenland with a focus on its changing language ecology and the articulation of post-colonial identities in Greenland’s cultural and creative industries.
Helle Dam Jensen, Aarhus University, Denmark
Helle Dam Jensen, PhD, is an Associate Professor at the School of Communication and Culture. Her research interests cover text-production strategies and processes, human-computer interaction, and linguistics. She is a founding member of the international research network Humans, Applications and Languages: Exploring human interactions with language technology. Her teaching focus areas are text production, translation, and communication
Peter Kastberg, Aalborg University, Denmark
Peter Kastberg is a full professor of organizational communication and the founding director of the Communicating Organizations research group at the Faculty of the Humanities, Aalborg University, Denmark. He is the founder and main organizer of the Dark Side conference series. He holds a BA and an MA degree in International Business Communication as well as a Ph.D. in applied linguistics / technical communication. Among his current research interests are philosophy of communication, communication theory, as well as critical organizational communication.
Anja Krogsgaard Vesterager, Aarhus University, Denmark
Anja Krogsgaard Vesterager, PhD, is Associate Professor at the School of Communication and Culture,. Her main research interests are specialized translation, translation didactics, and human-computer interaction. She has published articles in international journals and edited volumes. Her teaching areas cover translation, text production, and communication.
Klarissa Lueg, South-Danish University, Denmark
Klarissa Lueg, Associate Professor, Dr. phil. habil., has published extensively on knowledge and power in higher education settings. Her empirical and conceptual work is suspended between organization studies, sociology and cultural studies. She runs the research group "Organizing Social Sustainability" at University of Southern Denmark.
Carmen Daniela Maier, Aarhus University, Denmark
Carmen Daniela Maier is Associate Professor at the School of Communication and Culture, Department of English Business Communication. Her areas of research interest and expertise are knowledge communication and organizational communication. Her knowledge communication research is focused on the interplay between specialized knowledge and digital domain-specific contexts. Her organizational communication research includes aspects of crisis communication, CSR communication, and environmental communication. Her main research goal is the theoretical and methodological development of the multimodal perspective upon knowledge communication and organizational communication.
Sae Oshima, Bournemouth University, UK
Sae Oshima is a Principal Academic of Corporate and Marketing Communications at Bournemouth University in the U.K. She is a trained microethnographer of social interaction, and her research objectives include revealing the micro-foundations of marketing and corporate communication, and proposing implications for training in different workplaces. Her research has been disseminated through various academic outlets, as well as collaborations with media agencies and consultations for industrial researchers in Denmark, Japan, the UK and US.
Mia Rasmussen, Aalborg University, Denmark
Mia Thyregod Rasmussen, PhD, is an Assistant Professor of the Communicating Organizations research group at the Department of Culture and Learning at Aalborg University, Denmark. Her research interests include organisational communication, human resources communication, organisational socialisation, and organisational knowledge communication. She applies a range of different qualitative methods to study communicative phenomena in various organisational contexts.
Jens Rennstam, Lund University, Sweden
Jens Rennstam is Associate Professor at the Department of Business Administration, Lund University, Sweden. One of his key research interests revolves around the control of knowledge work and knowledge in organizations, which has appeared in outlets such as Human Relations and Organization Studies. He also has an interest in post-growth theory and its consequences for the organization of production and consumption.
Christiane Zehrer, IT consultant, Germany
Christiane Zehrer studied International Information Management at the University of Hildesheim, where she also earned her doctorate degree. She has researched knowledge communication in fields ranging from engineering and software projects to teaching and sports. Her know-how of the approach strongly informs her present practice as an IT consultant and academic teacher.