1st Edition

Phoenix Without the Ashes Achieving Organizational Excellence Through Common Sense Management

By Gary English Copyright 1998
282 Pages
by CRC Press

282 Pages
by CRC Press

The quality management revolution has resulted in considerable trial and error as well as frustration. Here is a book that explores why many management trends don't translate into process improvement. It recommends establishing a condition of "rationality" as a guide and measure for all organizational and quality improvement efforts. Instead of imposing radical new "breakthroughs", Phoenix Without... Read more
Common Sense and the Search for Improvement
Making Sense of Modern Management
Common Sense and Organizational Quality.
The Modern Challenge of Increasing Complexity
Excellent Knowledge and Organizational Rationality
Paradoxes and Problems in Management Perspective
The Paradox of Language
American Management Ideology
Authority and the Paradox of Control
Decision-Making and Organizational Irrationality
Structural Impediments to Improvement
Budgeting and Organizational Rationality
Framing the Organization
Routine as Rut and Groove
Silos, Hierarchy, and Organizational Learning
Management, Leadership, and Organizational Performance
Leadership, Coaching, and Quality
Managerial Leadership and Motivation
Common Sense and Elegant Control
Creating Organizational Excellence
Strategies for Change
Quality and Organizational Rationality
The Quest of Quality

Biography

Gary English