160 Pages
17 B/W Illustrations
by
Routledge
160 Pages
17 B/W Illustrations
by
Routledge
160 Pages
17 B/W Illustrations
by
Routledge
Also available as eBook on:
How can we sensitively manage different types of conflict to create a more harmonious and efficient workplace?
Workplace conflict can arise when people with different backgrounds or values disagree on approaches, interests, and ideas. This can result in inefficient collaboration and may even impact workers’ mental health. This book covers a range of scenarios around how conflict at work can... Read more
Part 1, 1 Conflict is normal, 2 Useful tools, Part 2, 3 You and yourself, 4 You and another, 5 You and others, 6 Organisational conflict, Part 3, 7 How coaching can help, 8 How mentors and sponsors can help, 9 How mediation can help, 10 When more formal processes are required, Summary
Biography
Suzanna Tan is an accredited executive coach with over 15 years of in-house and freelance private and public sector work developing leaders through coaching and training. She also has 25 years of experience in the finance sector working across virtual teams, in a matrix environment, and in various business unit functions.
