This multidisciplinary text is an essential introduction to leadership in health care, combining the underpinning theory with a practical approach to help you come to decisions and solutions in everyday practice.
* Written in an accessible and easy to understand style by an international team of practitioners who will engage, inspire and empower you to really make a difference in practice
* Evidence based and with a focus on patient care and service delivery to ensure best practice
* Includes case studies from a range of disciplines as well as questions and reflective activities to help you apply theory to practice
* Provides practical tools from a number of disciplines including NLP, positive psychology, coaching and transactional analysis
* Free HodderPlus website provides PowerPoints, case studies, questions, reflection activities and annotated web links
This practical guide is an invaluable tool for all students and professionals in nursing and allied health, including radiographers, physical therapists, occupational therapists, dieticians and paramedics.
Table of Contents
Introduction to Leadership
Introduction: The Need for a New Style of Leadership
What Is Leadership?
Distinguishing Management and Leadership
Summary: So What Is Leadership?
What Is Effective Leadership?
What Is Your Leadership Style?
How Can You Get the Most from This Book?
Practical Leadership in Nursing and Health Care
Communication with Self and Other Self-Management: Setting the Right Mind-Set
Key Characteristics to Foster in Relation to Self-Awareness and Leading Self
Emotional and Social Intelligence
Power and Assertiveness
Personality Types and Individual Difference in Communications, Learning, Being and Leading
Understanding Self: Creating Your Vision
Let’s Start with Personal Values
Relating to Others Using Values
Relating to Others Using Metaprograms
Relating to Others Using Perceptual Positions
Developing a Mind-Set for Success
Moving On to Creating Your Vision
Models of Communication Excellence
Communication in Leadership
The Art of Followership
When Followers Are Dysfunctional
Building Authentic Followers
How Social Media Is Impacting on Followership
Effective Leadership of Teams
Simple Ideas to Develop Teams In-House
So What Is Team Identity?
Highly Effective Teams
Leading in Health Care: Challenging Boundaries and Future Potential
Drivers for Changing Roles in Health Care
Thoughts on Opportunities for Change and Leadership
Leading and Change in Institutions
The Reasons for Change
The Role of a Leader in Organisational Change
The Context of a Change: The Big Picture
The Psychology of Change: How to Gain Buy-In
First- and Second-Order Change Theory
Choose to Change or to Be at Effect of Change?
Do We Need More Resources, or Reorganised Resources?
Beware of Cyclical Sameness
Multiple Brain Leadership
Leading in Complex Systems
Make Use of Chaos
Inspiring Others to Follow Your Lead: Leading Change
Modern Healthcare Environments
Forms of Inspiration
What Makes an Inspirational Leader?
Being an Inspirational Role Model
Motivating and Engaging Others: Driving Practice Change
Sharing the Vision of Change
Understanding Cultural Diversity
Culture and Values
Individual Leadership Values
Learning from Experience
Learning from Critical Incidents
Using Critical Incidents to Analyse Team Performance
Using Critical Incidents to Analyse Individual Behaviour
Peer Mentoring and Social Learning
Coaching and Empowering Others
Mentoring, Supervision and Coaching: Understanding the Difference
4MAT and Congruence
Questions Are the Answer
Setting Compelling Goals
A Goal-Setting Context
How People Stop Themselves Achieving the Goals
Goal Setting: Logical and Psychological
‘Objectifying’ Goals: Gaining Absolute Clarity
Motivation to Achieve Goals
The Case for Resilience
What Is Resilience?
Life at the Crossroads of Change
Can Resilience Be Learned?
How Resilient Are You?
The Power of Realistic Optimism
Shifting Your Explanatory Style: The ABC Model
Conclusions and Moving Forward
Change Keeps Coming
New Ways of Leading
Suzanne Henwood PhD MSc HDCR PGCE, Associate Professor and Programme Leader, Master of Health Science Programmes, Unitec Institute of Technology, Auckland, New Zealand; Director, Henwood Associates, UK and New Zealand
"A book on leadership could be a challenge to read; but not this one. The authors of this book have overcome this potential obstacle by writing in a conversational style, including questions, case studies and reflection exercises throughout."I have just finished reading Suzanne Henwood’s book on leadership and must say that I have not been so engrossed by a leadership or management text since I studied with Russell Ackoff in the 1990s. Whereas most such books are heady and attempt to prescribe what must be done from an external perspective, Suzanne and her authors describe from the inner person how to embody the best practices in order to become a truly interactive leader and manager. The book is well designed with plentiful examples and opportunities for reflection. In every chapter there are multiple opportunities for reflection that are apt and designed to place you, the reader, into the flow of the book as participant. The examples are meaningful. It is well grounded in the history and culture of leadership and management in the healthcare professions. It is well documented and well designed for use as a textbook or a book for personal development."
This book will appeal to healthcare staff looking to develop their leadership skills; those wanting to bring staff together to work as an effective team and hence improve the quality of care delivered to their patients.
To be an adaptive leader, which is a must in the rapidly changing healthcare setting, we need to use the brains in our heart and gut as well as the brain in our head. The only way this will make sense to you is by reading this book; and I found that once I started reading it, I didn’t want to stop. So please do read on."
—Michaela Hooper, RGN, BSc, MSc., Infection Prevention & Control Nurse at Frimley Park Hospital NHS Foundation Trust, UK
—Richard.M.Gray, Research Director, NLP R and R Project, Assistant Professor (ret.), Fairleigh Dickinson University, New Jersey, USA
"You could be forgiven for assuming that all of the complexities of providing modern health care come down to leadership...or a lack of it. Millions of words are written on the subject and endless varieties of training and development for health staff are available. Failings are easily attributed to poor leadership; the achievement of innovative change is seen as dependent on leadership and those who seem to demonstrate effective leadership are admired, envied and even feared. Behind all of the noise being generated is the simple truth that leadership skills are valuable tools in every-day life, transformative in any work situation and essential for anyone that calls themselves a health care professional.
In this book, a number of aspects of leadership in the clinical environment are examined. The approach is refreshingly practical and interactive. The assumption that leadership skills can be taught, practised and perfected is engagingly presented, with opportunities throughout for readers to reflect on their own experiences and traits in leadership. It deserves to become a resource to encourage the development of leaders at all levels in any and every health care service."
—Richard Evans, Chief Executive Officer, The Society and College of Radiographers UK
"Many of us become health professionals because of an innate motivation to help others. Through our experiences, challenges and growing understanding in our varied roles, we strive to offer an improving service to our patients in order to equip them with relief, knowledge and the tools to be responsible for their own bodies and minds. This enlightening book allows us to grow on a personal level as well as a professional one. It does so by expanding our awareness of who we are as therapists, encouraging us to use our developing expertise to complement our colleagues and environment in order to provide the best possible treatment and outcome for each and every patient in every situation. It is also a workbook which I feel is essential to health care providers as a resource we can refer back to in an ongoing process of growth and continuously challenging ourselves along that journey. Each chapter is relevant and a vital part of the bigger picture with authentic and knowledgeable authors. I would recommend it on every practitioner’s shelf who cares about the quality of the service they provide."
—Michelle Silvester, Director, Back to the Future (physiotherapy practice), New Zealand
"This timely book practices the kind of leadership that it preaches: it is refreshingly authentic, anchored in integrity and driven by a genuine desire for growth and positive change for those who work within and are served by the health sector. I congratulate the editor and the team of authors for providing such a rich multidisciplinary text that progressively integrates the freshest leadership thinking with the challenging practice of healthcare leadership."
—Professor Brad Jackson, Head of School of Government, Victoria University of Wellington, New Zealand