1st Edition
Practical Lean Leadership for Health Care Managers A Guide to Sustainable and Effective Application of Lean Principles
The application of Lean tools appears relatively simple, but the change in culture required to turn Lean into a lasting success requires strong leadership. Previously published books about Lean in health care illustrate success stories, lessons learned, and challenges for the future. This book continues where those books leave off by describing the essence of and success factors for Lean in relation to leadership.
Practical Lean Leadership for Health Care Managers guides you on a journey to discover the secrets of successful Lean leaders. It is about Lean in healthcare and specifically examines the demands for making Lean successful and how the manager plays a key role in achieving this. Although the book is based on the authors’ experiences in health care, the principles presented are applicable in other sectors, both public and private.
The book uses a case study to illustrate the results of the authors’ quest for the common factors and characteristics of successful Lean leaders. The case study follows the introduction and development of Lean in a large hospital. Demonstrating the familiar struggles involved in applying theory to daily practice, the case study is supported by theory presented in side boxes.
Lean in the Picture
Before We Get Started
Case
Starting with Lean
Before We Get Started
Lean Leadership Attributes
For Better or for Worse
Lean: A Bitter Necessity
The Workload Is Increasing
A Special Steering Committee Meeting
Support Grows
Reflection
Lean Leadership Attributes
To the Workplace
Case Study
In the Workplace
An Inspiring Internship
Case Study
Lean Leadership Attributes
Beyond the Emergency Room
Case Study
Lean Leadership Attributes
Lean Leadership
Case Study
Lean Leadership Attributes
Years Later
Case Study
The Last Steering Committee Meeting
The Festive Conclusion of the Lean Program
Epilogue
Lean Leadership Attributes
References
Index
Biography
Kjeld H. Aij PhD, Bas Lohman