1st Edition

Prejudice and Discrimination in Hotels, Restaurants and Bars

Edited By Conrad Lashley Copyright 2022
200 Pages 12 B/W Illustrations
by Routledge

200 Pages 12 B/W Illustrations
by Routledge

200 Pages 12 B/W Illustrations
by Routledge

Presenting expert-led discussion of a range of themes and topics, Prejudice and Discrimination in Hotels, Restaurants and Bars explores the rigidities that restrict recruitment into frontline job roles in hotels restaurants and bars. Despite decades of legislation banning gender and racial discrimination in most service economies, selecting the ‘right person for the job’ in practice results... Read more

1. The Psychology of Discrimination

Conrad Lashley

2. Hidden in Plain Sight? Covert Prejudice and Subtle Discrimination

Conrad Lashley

3. Aesthetic Labour and Discrimination

Dennis Nickson

4. Fat Boys Don’t Fly: The Tyranny of the Thin Frontline

Conrad Lashley

5. Five-Star Racism

Latifa Benhadda

6. Why Women Don’t Become Chefs

Conrad Lashley

7. The Boys' Club: Gender Bias in Hospitality Hierarchies

Maria Gebbels

8. Gender Profiles in Chinese Organisations

Pola Wang

9. The Poverty of Luxury: Bias in Hospitality Management Education

Conrad Lashley

10. Inequality in the Brazil Labour Market

Roseane Barcellos Marques

11. The Bolthole of Self-Employment: Migrant Workers Avoiding Prejudice and Discrimination

Jeroen Oskam, Adele Ladkin and Maja Turnšek

12. Looking at THEM and seeing US

Conrad Lashley

Biography

Conrad Lashley is Professor Emeritus and Managing Editor of Research in Hospitality Management as well as Editor Emeritus of Hospitality & Society. He was previously Professor in Hospitality Studies in the Academy of International Hospitality Research in the Netherlands. He has had professorial appointments at several UK universities, and regularly makes keynote research presentations in Australia, Brazil, Germany, New Zealand, the Netherlands, the USA, and Sweden as well as in Great Britain. He is the author or editor of twenty-two books, including the sister volume to this text, Slavery and Liberation in Hotels, Restaurants and Bars. He has also published over one hundred papers in refereed research journals and volumes of conference proceedings. He has worked extensively with industry and generated commercial income from research and consultancy, as well as in-company management programs.