The ability to effectively manage interpersonal and intergroup conflict has never seemed more important or more relevant to current societal problems than it does today. This volume assembles articles on one of the most important emerging ideas in the social psychology of conflict management - procedural justice. Procedural justice research suggests that people's reactions to conflict resolution decisions in social settings are strongly influenced by their evaluations of the fairness of the procedures used to create rules and make decisions. Procedural justice is found to be particularly important when people are reacting to decisions made by third party authorities. These findings suggest an approach to managing conflicts and exercising authority that has proven to be effective in a wide variety of settings, ranging from mediating interpersonal conflicts to gaining acceptance for legislative decisions and judicial rulings. The articles in this volume explore the range of procedural justice effects, as well as trying to understand why procedural justice has the powerful influences observed in research. An introductory essay provides a framework for understanding the implications of procedural justice research for the fields of social psychology, management, law and politics.
Contents: Volume I: Introduction. Procedural Justice and the Acceptance of Third party Decisions: Early research in procedural justice, E. Allan Lind and Tom R. Tyler; Appraisals of justice, John Thibaut and Laurens Walker; Individual and corporate dispute resolution: using procedural fairness as a decision heuristic, E. Allan Lind, Carol T. Kulik, Maureen Ambrose and Maria V. de Vera Park; Mediation and adjudication in the small claims court: the effects of process and case characteristics, Roselle L. Wissler; Procedural justice in felony cases, Jonathan D. Casper, Tom Tyler and Bonnie Fisher; The overall influence of social motives on decision acceptance, Tom R. Tyler and Yuen J. Huo; Procedural justice and parents' satisfaction in a field study of child custody dispute resolution, Katharine M. Kitzmann and Robert E. Emery); Procedural justice in the context of civil commitment: an analogue study, Michele Cascardi, Norman G. Poythress and Alicia Hall; The role of trust in nurturing compliance: a study of accused tax avoiders, Kristina Murphy; The winding road from employee to complainant: situational and psychological determinants of wrongful-termination claims, E. Allan Lind, Jerald Greenberg, Kimberley S. Scott and Thomas D. Welchans; Long term success in mediation, Dean G. Pruitt, Robert S. Peirce, Neil B. McGillicuddy, Gary L. Welton and Lynn M. Castrianno; Do fair procedures matter? The effect of procedural justice on spouse assault, Raymond Paternoster, Robert Brame, Ronet Bachman and Lawrence W. Sherman. Procedural Justice and the Dynamics of Authority Systems: Does legitimacy contribute independently to compliance?, Tom R. Tyler; Does experience influence legitimacy? Tom R. Tyler; The role of procedural justice and legitimacy in shaping public support for policing, Jason Sunshine and Tom R. Tyler; Multiculturalism and the willingness of citizens to defer to law and to legal authorities, Tom R. Tyler; Justice and power: when will justice concerns encourage the advantaged to support policies which redistribute economic resources and the disadvantaged to willingly obey the law?, Heather J. Smith and Tom R. Tyler;Maintaining allegiance toward political authorities: the role of prior attitudes and the use of fair procedures, Tom R. Tyler, Jonathan D. Casper and Bonnie Fisher; Procedural justice in resolving family conflict: implications for youth violence prevention, Shelly Jackson and Mark Fondacaro; Procedural justice, attitudes, and subsidiary top management compliance with multinationals' corporate strategic decisions, W. Chan Kim, and Renée A. Mauborgne; Name index. Volume II: Introduction. Procedural Justice and National Level Institutions: Truth, justice and reconciliation: judging the fairness of amnesty in South Africa, James L. Gibson); The influence of perceived injustice on the endorsement of political leaders, Tom R. Tyler, Kenneth A. Rasinski and Kathleen M. McGraw; Procedural fairness, blame attributions and presidential leadership, Trace S. Kershaw and Sheldon Alexander; Who approvers of congress? John R. Hibbing and Elizabeth Theiss-Morse); Support for democratic processes, John R. Hibbing and Elizabeth Theiss-Morse; Conclusion: the people and their political system, John R. Hibbing and Elizabeth Theiss-Morse; Affirmative action in an institutional context: the antecedents of policy preferences and political support, Tom R. Tyler; A mile wide but an inch deep (?): the structure of democratic commitments in the former USSR: what leads a procedure to be viewed as fair? James L. Gibson; Distribution of control: a central question, John Thibaut and Laurens Walker; Conditions leading to value-expressive effects in judgments of procedural justice: a test of 4 models, Tom R. Tyler; Voice, control and procedural justice: instrumental and noninstrumental concerns in fairness judgments, E. Allen Lind, Ruth Kanfer and P. Christopher Earley; What is procedural justice? Criteria used by citizens to assess the fairness of legal procedures, Tom R. Tyler; What do disputants want? Preferences for 3rd party resolution procedures, Regina A Schuller and Patricia A. Hastings; Toward general principles of managerial fairness, Blair H. Sheppard and Roy J. Lewicki; The group engagement model: procedural justice, social identity, and cooperative behaviour, Tom R. Tyler and Steven L. Blader. Situational Influences on Procedural Justice: Procedural justice as a criterion in allocation decisions, Edith Barrett-Howard and Tom R. Tyler; Governing amid diversity: the effect of fair decision making procedures on the legitimacy of government, Tom R. Tyler; Culture, Tom R. Tyler, Robert J. Boeckmann, Heather J. Smith and Yuen J. Huo; What is procedural justice: criteria used by Dutch victims to assess the fairness of criminal justice procedures, Jo-Anne Wemmers, Rien van der Leeden and Herman Steensma; Procedural justice at German courts as seen by defendants and juvenile prisoners, Volkmar Haller and Stefan Machur